Account Manager
Nokia Siemens Networks - Kuwait/Middle East Region
Total years of experience :24 years, 9 Months
Account Manager
July 2012 onwards
Nokia Siemens Networks - Kuwait/Middle East Region
• Leading Sales for BSS portfolio for NSN in ME region.
• Value Based Selling, Business Case presentation support.
• Lead the BSS business unit for Convergent Charging Technical bid preparation (compliance, solution concept, strategy, cross-product consistency, roadmap communication)
• Offer preparation features, products and commercials.
• Responsible for Commercial Costing, Internal Pricing of the offered Solution.
• Define the bid strategy, lead the sales and offers submissions.
• Maintain customer relationship to fully understand customer pain points
• Consult the customer in technology trends during the pre-sales and after sales phase
• Targets Include - Net Sales, Order Intake and Gross Margin for cluster of customers
Senior Solution Sales Manager
October 2008 to July 2012
Nokia Siemens Networks - Kuwait/Middle East Region
• Leading Sales and Solutions for BSS portfolio for NSN in ME region. Value Based Selling, Business Care presentation support.
• Understanding client needs and identifying solutions to non-standard queries ("Customer-specific requirements"); actively creating customer specific solution proposals and roadmaps.
• Lead the BSS business unit for Convergent Charging Technical bid preparation (compliance, solution concept, strategy, cross-product consistency, roadmap communication)
• Offer preparation for features and products.
• Responsible for Commercial Costing, Internal Pricing of the offered Solution.
• Define the bid strategy together with the account team and lead the technical offer team
• Write the technical executive summary, solution description and other necessary customer documentation
• Technical bid presentation & negotiations with customer
• Maintain customer relationship to fully understand customer pain points
• Consult the customer in technology trends during the pre-sales and after sales phase
• Building Customer BoQ's and Ordering co-ordination
• Targets Include - Net Sales, Order Intake and Gross Margin for cluster of customers
Solution Architect
April 2006 to September 2008
Nokia Siemens Networks - New Delhi / India Region.
• Leading the Bidding phase with Account team to give the complete IN solution for Services, Integration, BSS third parties such as Voucher Management system, Self Care.
• Subject Matter Expert in BSS domain (Nokia/ 3rd party Solutions) . Answer RFQ's/ tenders.
• Organize the complete technical offer, technical bid and offer preparation Interworking with third parties to deliver complete solution packages as per customer requirements.
• Responsible for Commercial inputs to the account team for third party and systems integration for during the bidding phase.
Technical Product Consultant
April 2005 to April 2006
Nokia Siemens Networks - New Delhi / India Region
• Preparation of customer specific requirements describing the prepaid network and services.
• Technical bid preparation (solution concept, strategy, cross-product consistency, roadmap communication)
• Deliver Technical executive summary, Requirement Specifications Innovate, re-use or evolve solution concepts
• Identify new business opportunities and address risks
• Solve engineering and implementation impacts on the concept of the solution
• Input market requirements to R&D Teams
Product Manager - Prepaid
June 2004 to April 2005
Huawei Technologies Limited - New Delhi, India
• Interfacing with the customer to promote Huawei's Intelligent Network product line- TELLIN.
• Prepare technical presentations and specifications as per the requirement of the customer.
• Additional responsibilities include supervising the existing IN projects of Huawei, for customer requirements in terms of change requests, validation issues, timely commissioning of the system.
Sr. Engineer/Engineer - IN and Fixed Switching
September 1999 to May 2004
Alcatel India Limited - New Delhi, India
• Involved in a turnkey projects for Indian CSP's with team strength of 10 people, being implemented by Alcatel India Limited to provide Fixed IN and Fixed PSTN Switching services all over India.
• Zone In-charge for West Zone, heading operations from Ahmadabad
• Installation, Commissioning of IN SCP, SSP and Switch configuration
• Testing and Acceptance of IN services such as VCC, Tele-voting, FPH and PRM
• Installation, Commissioning and Upgrades of ALCATEL switching system
• Certified Level 2-support engineer 24/7.