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Amit Singh Mehra, Housekeeping Manager

Amit Singh Mehra

Housekeeping Manager·Oberoi Hotels & Resorts

India

Bachelor's degree, Hospitality Management

Work experience

Total years of experience: 10 years, 9 months

Housekeeping Manager

August 2025 - Present

Oberoi Hotels & Resorts

Mumbai, India

August 2025 - Present

• Lead end-to-end housekeeping operations across 436 rooms, managing team of 85+ staff including
supervisors, room attendants, linen room personnel; oversee annual departmental budget
• Conduct quarterly LQA audits and comprehensive inspections ensuring 95%+ compliance with hygiene,
safety, and quality benchmarks across all guest areas
• Strategically plan manpower allocation, rostering, and training modules aligned with occupancy rates
and organizational brand standards
• Mentor and develop team members across all levels; identify high-potential staff for advancement and
succession planning
• Drive continuous operational improvements by reviewing and refining SOPs; implemented process
changes reducing laundry costs by 12-15% without quality compromise
• Collaborate with Rooms Division, Front Office, and Engineering departments to resolve operational
challenges and deliver seamless guest experiences

Company industry:
Hospitality & Accomodation
Job role:
Other

Assistant Housekeeping Manager

September 2023 - August 2025

Oberoi Hotels & Resorts

Mumbai, India

September 2023 - August 2025

• Supported Executive Housekeeper in supervising all housekeeping, laundry, and linen operations across
436-room luxury 5-star property
• Prepared and managed comprehensive rosters and departmental schedules, optimizing staffing levels
against daily occupancy and business demands
• Conducted routine floor and public area inspections; ensured consistent adherence to brand standards,
hygiene protocols, and guest satisfaction targets
• Managed departmental cost controls, vendor coordination, procurement, and inventory management
systems
• Delivered structured ongoing training programs to improve team productivity, skill development, and
service delivery
• Deputized for Executive Housekeeper during absences; successfully managed full departmental
operations and decision-making

Company industry:
Hospitality & Accomodation
Job role:
Other

Housekeeping Executive – Pre-Opening

March 2020 - December 2023

The Bay Club Mumbai

Mumbai, India

March 2020 - December 2023

• Spearheaded complete pre-opening housekeeping operations from ground zero including SOP
development, linen specification and setup, equipment procurement, and vendor onboarding
• Implemented comprehensive snagging and de-snagging procedures ensuring smooth operational
readiness and compliance ahead of hotel launch
• Established infection control protocols, housekeeping safety standards, and hygiene procedures in line
with brand standards and health authority requirements
• Managed vendor selection, procurement negotiations, contract management, and built long-term vendor
relationships for housekeeping supplies and equipment

Company industry:
Hospitality & Accomodation
Job role:
Other

Housekeeping Supervisor

June 2018 - March 2020

Oberoi Hotels & Resorts The

Sawai Madhopur, India

June 2018 - March 2020

• Supervised daily operations across guest floors, public areas, and night shifts; ensured consistent
delivery of luxury service standards and guest satisfaction
• Achieved outstanding 97.2% score in LQA Cleanliness Audit (October 2019) — recognized as top-quartile
performance among Oberoi Hotels & Resorts properties
• Oversaw staff grooming and uniform standards; conducted regular room and public area inspections;
managed guest lost & found operations
• Managed laundry operations including daily coordination, quality checks, and month-end departmental
reporting and consumption analysis

Company industry:
Hospitality & Accomodation
Job role:
Other

Housekeeping Attendant

September 2015 - July 2018

Oberoi Hotels & Resorts The

Sawai Madhopur, India

September 2015 - July 2018

• Maintained guest rooms and public areas to highest Oberoi brand standards in luxury wildlife resort
setting
• Received multiple guest commendations for exceptional service quality; earned positive mentions on
TripAdvisor and guest feedback platforms

Company industry:
Hospitality & Accomodation
Job role:
Other

Education

Uttarakhand Open University

January 2016

January 2016

Bachelor's degree, Hospitality Management

India

GPA (rating): Very good

GPA (rating): Very good

Skills

BUDGET DEVELOPMENT
Intermediate
BUDGET DEVELOPMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
COST CONTROL
Intermediate
COST CONTROL
Intermediate
CULINARY ARTS
Intermediate
CULINARY ARTS
Intermediate
HOSPITALITY INDUSTRY
Intermediate
HOSPITALITY INDUSTRY
Intermediate
HOUSEKEEPING
Intermediate
HOUSEKEEPING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate

Languages

English
Native Speaker
Hindi
Native Speaker

Hobbies

  • Content creation, singing, Playing snooker