General Manager
confedential
مجموع سنوات الخبرة :32 years, 8 أشهر
• Strategy Development, Planning and Reporting
• Management
• Operational Management
• Finance
• Business Development
• Personnel
• Governance and Compliance
• External Stakeholders
-Develop and implement strategic plans, and provides leadership in the management of new business.
-Establish and maintain relationships with key business accounts to facilitate and promote technology product development and generation of agreements; represents program initiatives and organizes departmental resources to support business development efforts.
-Identify sales opportunities within all areas of the Enterprise & SMB sectors, but with specific focus on high end SMB and with specific focus on selling more professional services.
-Present Insights strategic proposition with a view to securing contractual and non-contractual business.
-Ensure all opportunities are qualified, proposed and converted to be revenue.
-Engage with and maintain KEY relationships within the assigned accounts.
-Communicate accurate, realistic up to date forecasts & Pipe-line.
-Build business pipeline to achieve monthly targets contains all necessary information of sales activities with the accurate probability for each opportunity.
-Provide monthly commit achievement figure against appointed accounts.
-Manage and deliver against pre-defined margin targets.
-Engage with Insights specialist sales teams where appropriate to sell services.
-Communicate special arrangements for customers to relevant service delivery functions. Where applicable, develop KEY alliance relationships with Vendor(s).
-Present quarterly business plan to The top managmnet.
-Facilitates collaborative Sales and marketing strategies and the development of programs to generate revenue, sustain partner’s programs, and promote brand awareness.
-Perform other job-related duties as assigned. Work overtime when required. Travel when required. Coordinate with other Subsidiaries and Departments to ensure effective deployment of GETRONICS Telecom partnership objectives and initiatives as they relate to business unites.
-Doing all strategic visits to all Vendors to share the experiences and to share visions.
-Enhance the relation with Partners (Microsoft, Oracle..etc)
-Open new sales lines (Microsoft Licenses).
-Enhance the sales in Al-Alamiah in E-Business & projects.
-Creating more opportunities in E-business and solutions.
-Contacting international vendors to sign partner agreement with them.
-Preparing weekly and monthly forecast sheet to the top management.
-Controlling the closing and invoicing target for each Account Manager.
-Co-developing the Annual Sales Operating Plan in light of the Company’s Vision, Long-term Objectives and Strategies.
-Designs & steers the Sales Budget, in line with the operating Plan. Controls the Discounts and the selling expenses budgets and evaluates the effectiveness of expenditure.
-Develops the Sales team via effective organization structure, team recruitment & upgrade, performance targets cascade, capability
development, ie, motivational / learning programs and continuous review and re-alignment with Company objectives
-Initiate and recommend new ideas to develop the categories/brands as well as the trade to achieve long/short term strategies/objectives.
-Develop, implement and manage marketing objectives/strategies to provide optimum brand recognition, sales and profit results.
-Develops strategies for product introduction into new markets and channels.
-Develops effective advertisement, promotional programs, sales kits/collateral and innovative marketing approaches.
-Set marketing goals and objectives and ensure that they are implemented.
-Perform market research (i.e. Market size, product positioning, market trends and sales performance against marketing campaigns, etc.)
-Support distributors and/or clients in setting marketing and advertisement strategies and budgets.
-Support management in any negotiations with potential distributors as dictated by business requirements.
-Prepare marketing and sales material/collateral for sales teams.
- Promote Microsoft products & licensing at Small & Medium organization customers (SMB).
-Identify customer’s needs and lead them to the correct Microsoft licensing & solutions.
-Putting monthly forecast for revenue in coordination with other Telesales Account managers & Microsoft.
-Qualify leads & opportunities through structured telesales model.
-Pass such qualified leads & opportunities to Microsoft Certified Partners in Saudi.
-Follow-up these leads with end-users & Microsoft Certified Partners until it are turned to revenue.
-Using advanced Customer Relations Management System to manage all the telesales activities, updating customer’s data when required (managing 9 people).
-Coordinate with other teams members to invite my customers to Microsoft events. (Event Management).
-Generate monthly reports reflecting sales activities undertaken during the month.
-Generate all data base reports to control the performance of all telesales agents and to control the data quality for each one of them.
-Coordinate with the Marketing Department to control the promotions (if any) in our segments
-Helping all Microsoft venders (resellers) to give solutions to the End-Customers.
-Preparing the Marketing Plan for next year for the Enterprise Accounts.
-Preparing the Account Plan for Strategic & Corporate accounts (EA).
-Preparing all necessary presentations to the customer to present the Microsoft products & Programs in order to help the customers to deploy the right solution.
-Being member of Employee Satisfaction committee to enhance the area of Work-Life Balance which will increase the satisfaction rate of the employees and responsible to prepare some fun & gathering events to the employees.
-Focus on selling solutions for the customers like internet solutions using Content Management Server and Share Point Server.
-Following up on daily basis with our Partners and customers to make sure of customers & partners satisfaction and to add more value for both
* Managing all telesales againts.
*Generate monthly reports reflecting sales activities undertaken during the month.
*Generate all data base reports to control the performance of all telesales agents and to control the data quality for each one of them.
*Train the Telesales agents about Microsoft licensing programs.
*Coordinate with the Marketing Department to control the promotion (if any) in our segments (SORG & MORG).
*Helping all Microsoft venders (resellers) to give right solutions to the End-Customers.
*Preparing the revenue sheet from the system.
-Team leader for the implementation teams of BaaN Finance & BaaN Sales (1999).
-System Analyst for all sub systems.
-Leading all the programmers.
-Updating all modules using COBOL for all departments if required.
-Prepare all financial statements and make the comparison between manual results and computer results.
-Developing lot of Financial Systems like: Expenses System, Shares System, Stock-Received-Voucher Follow-up System, Medical Expenses Follow-up Systems and Cash Flow System.
-Prepare all financial reports for the top management.
-Prepare all the purchasing modules.
-Developing lot of purchasing systems like: Suppliers follow-up system, Quotation comparison system, Stock follow-up system & Custom Clearance system.
-Prepare & submit all quotations to the purchasing committee.
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