Manager Business planning & Development
HiveTech
Total years of experience :10 years, 4 Months
Achieve growth and hit sales targets by successfully managing the teams and continuous directing them toward organization goals
Identify the opportunities and help teams to meet KPIs and add valuable contributions through analysis and identify key focus area for exceed KPIs
Nationwide reporting of sales team on monthly, Quarterly basis and give a clear view to management for upcoming plans
Analysis base reporting on target achieved by sales, pre-sales & post sales team, and present in front of management by compiling actual verses achieved targets and identified the areas for improvements
Addressing the business queries raised by internal and external stake holders nationwide through analysis and recommendations.
Monitor the sales performance by continuous analysis and reposting of the teams and guide them
Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Continuous monitoring performance of teams to ensure that all the necessary actions are communicated timely across the regions for better results
Maintain national sales staff results by counseling employees; planning and monitoring job results.
Maintain professional and technical knowledge by attending educational workshops; establishing personal networks; participating in professional societies
Contribute to the team’s effort and motivate them by the accomplishment of goals
Visiting customers and potential customers individually and along with the sales team
Liaising with other departments within the company to maintain the balance between the company and customers
Chase leads and follow up the opportunities to generate sales and give directions to team
Meet the customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
Develop new business partnerships with international brands, suppliers to expand company product lines.
Manage all marketing activities including social media, print media, email, SMS and web-based advertisements
Co-ordinate marketing campaigns with sale activities
publication of all marketing material in line with marketing plans as required
Make nationwide annual plans for printed & promotional materials
Arrange marketing campaigns and their execution in line with marketing team
Monitor and report on effectiveness of marketing communications
Work closely with design agencies and assist them with new launches.
Maintain effective internal communications to ensure that all marketing functions are performed properly
Supervised and developed marketing campaigns nationwide
Analyzed all customer based and identify the area for improvements
Categorized and identify the customer based and segregate them as per their buying behaviors
Working closely with management for upcoming changes in business operations and timely communicate to all concerns
Conducted research and analyzed data to identify and define audience for marketing campaigns
Devised and presented ideas and strategies for product portfolio
In promotional activities, was responsible for all corporate printing and giveaways
Maintained records for marketing inventory nationwide and update or give instruction for further order before its end
Compiling and distributing financial and statistical information
Maintained website’s and data analytics work
Organized events and product exhibitions
Showed active participation in product launches nationwide
Planned, organized and solely responsible for co-management exhibitions and trade shows
Updated databases on regular basis and managed customer relationship management (CRM) system
Managed campaigns on social media
Planned and executed, the telemarking campaigns for the new and the existing customers
Managing recruitment operations
Determine current staffing needs and manage them accordingly as per company polices
Develop talent acquisition strategies and hiring plans
Lead employment branding initiatives
Perform sourcing to fill open positions and anticipate future needs
Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
Take steps to ensure positive candidate experience
Assist in employee retention and development
Supervise recruiting personnel
Organize and attend career fairs, present employer on events as a employer branding
Use metrics to create reports and identify areas of improvement
Employee training and development
handled insurance matter for all employees
New employee’s orientation sessions and guide them as per policies of companies
attendance management and behavioral management or continuous supervising the staff for wellbeing of organization
Responsible for all documents and meet the ISO standard in organization
Planned and executed, the strategies for retention of existing customers
Customer profiling according to the buying patterns
Handled customer database and continuous reporting for management in respects to build KPIs
Effective handling of customer complaints and assure problem resolution in given timelines
POC against the project queries for customers at any stage and kept them updated through continuous communication
Track potential customer, inform & educate them about the company’s offerings and gather feedbacks for future perspective
Coordinated with other departments to ensure regular updates against various workflows and ongoing projects
Add a valuable contribution to the business development process through development of customer retention & database management.
Member of Makkays internal audit team.
Managed the key accounts (Corporate Clients) for the business
Developed and executed the branding & sales promotional activities
Development of customer retention strategy and later. the execution reports on a quarterly basis
Team lead for negotiations with the stakeholders (Customers & Supporting Vendors)
Masters of Business Administration 2011-2014: Bahria University Campus: Islamabad Campus Major Courses: New Product Development, Cases in Marketing, Services Marketing, Sales Management, Brand Management, Market Research, Advertising & Promotion, Business to Business Marketing & Consumer Behavior.
Major Courses: Money Banking & Finance, Business Stats & Mathematics, Economics, Cost Accounting, Financial Accounting, Taxation, Audit, law.