Ammar Shalaan

• Demonstrate deep knowledge of home decor products, including lighting, wall art, fabrics, and accessories.
• Provide expert advice to customers on product selection, combinations, and space styling.
• Achieve monthly and quarterly sales targets by actively promoting products and upselling when appropriate.
• Maintain visually appealing product displays and ensure the store layout aligns with merchandising standards.
• Prepare and follow up on quotations for customers, ensuring accuracy and timely communication.
• Process sales transactions and handle customer orders with efficiency and attention to detail.
• Build strong customer relationships and maintain a client database for repeat business.
• Coordinate with inventory and operations teams to ensure product availability.
• Handle customer inquiries, complaints, and returns professionally.
• Stay updated on new trends in decor, seasonal themes, and competitor offerings.
• Resolve escalated customer issues and implement service improvement initiatives to enhance customer retention.

• Generated sales by promoting healthy meal plans and catering services to individual and
corporate clients.
• Built and maintained customer relationships to increase client retention and repeat business.
• Identified new business opportunities and converted leads into sales.
• Managed customer inquiries, orders, and follow-ups to ensure high customer satisfaction.
• Collaborated with internal teams to deliver efficient service and achieve sales targets.

• Managed and recorded accounting transactions in compliance with company policies
and deadlines.
• Prepared monthly and quarterly financial statements and balance sheets.
• Maintaining accurate and up-to-date financial records, including general ledger entries,
accounts payable, accounts receivable, and daily transactions.
• Reconciled accounts payable/receivable; ensured accurate bank payments.
• Supported audit preparation and maintained financial confidentiality.

• Prepared legal documents including complaints, subpoenas, and reports.
• Provided admin support, meeting scheduling, documentation, and records
management.
• Handled vendor payments and ensured confidentiality in client communications.