Corporate Communications Director, ME Region
Huawei
Total years of experience :25 years, 8 Months
Responsibilities
Clients Servicing
Strategic counsel to clients in communication strategies and programs including IC, CSR, media and stakeholders relations
Anticipate and develop solutions to client needs and problems and manages client expectations.
Quality control of H&K clients Arabic materials
Developing materials in Arabic for clients Arabic senior executives (Speeches, features, Op-Ed’s…etc).
Media relations and crises management counsel to clients senior Arabic executives
Help to apply research, studies, auditing and intelligence processes for clients on the corporate level
Counsel on special services such as stakeholders mapping, media audits/intelligence and CRM programs
Develops and manages projects/programs, including implementation plans, evaluation mechanisms, staffing, budgets and timelines.
Strategic counsel to clients on professional and third-party suppliers services
Internal
Oversees and trains bilingual team members on Arabic writing, media relationship managements and client servicing.
Provides leadership in building effective, productive account teams.
Identifies strengths and weaknesses of team members, providing day-to-day counseling on job performance and career development as appropriate
Ongoing coaching and on job training to maximize productivity and continually seeks new ways to learn and improve and contribute
Business Development
Building relationships and growing existing accounts.
Identifies and pursues opportunities for developing new business within and across company offices and practice areas.
Works with senior management team to identify and address supervisory training, leadership and career development needs.
Key Clients: Masdar, TDIC, twofour54, UASC, Thyssen Krupp, Al Maabar, DWTC, Special Court for Sierra Leon, KHDA, Meraas Holding, Tejari, Burt Hill, EWS
Achievement:
GMR Award for the best use of PR
Team development and acquisition of new accounts
Responsibilities
Manage client’s accounts rapport and growth and pursue opportunities for developing new business
Support Regional Director in regional accounts supervision and follow up on new pitching processes
MENA point of contact for GCI Group International clients
Oversee Dubai accounts team operations, communications and deliverables to clients providing day-to-day quality monitoring / coaching and counseling
Anticipate and develop strategies, plans and solutions to client key needs and problems.
Recruiting and on job training
Strategize and build up agency relation with media
Implement and develop agency operational processes and systems for maximum creativity and productivity
Direct suppliers and 3rd parties projects relationships and events planning and implementation
Key Clients: Royal Bank of Scotland International - TNT- Six Senses Resorts & Spas - Fairwood/BKP - Goodman
- Canon - L’Oreal - The Land
Achievements
MEMAC Ogilvy Employee of the year 2006
Improved my accounts revenue in 40% by mid of 2007
Acquired new accounts
Responsibilities
Manage and develop projects programs implementation, evaluation, staffing, budgets and timelines.
Oversee the development of range of materials and communications handled by account team
Develop and guide media relations strategy and its communication process.
Guide client market positioning and enhance creative marketing concepts
Manage events and the coordination processes with suppliers and 3rd parties.
Oversee the development of an accurate new business projects pitching processes and budgets
Communicate market needs to clients and develop and implement long/short-term communication / PR marketing strategies.
Delegate and and identify strengths and weaknesses of direct reports and team members, providing day-to-day counseling on job performance and career development.
Provide leadership in growing existing accounts and identifies/pursue opportunities for developing new business within and across company offices and practice areas.
Key Clients: Saudi Telecom - Al Rajhi Bank, American Express - GlaxoSmithKline - Gulf Air - Al Watania
Poultry - Kwik Kopy - Saudi Fuel - NAS Air - Samsung - General Motors - Al Othaim
Achievements:
5 certificates of merits for the best performance, creativity, productivity and service
Build CRM team and established subscribers communications department for the company
Responsibilities
Develop PR Dept writing materials including sourcing, writing the Arabic printed listings magazine (TV Guide) and the Electronic Programme Guide (E-zine).
Writing materials for Showtime Arabic website and other publications including programme descriptions.
Coordinating with the production department, advertising agency, suppliers and 3rd parties.
Media relations.
PR campaigns planning and implementation
Event management
Developing CRM programs in coordination with the marketing and customer service departments.
Responsibilities
Writing press releases, articles and developing PR materials.
Media relations and events management
Liaise and follow up with government authorities.
Liaise with advertising department/ agency on copywriting, editing and translation works
- Supervision of the daily admin works 9secretarial and logistics0
- Supervision of the customer service and sales processes
- Translation works