ICT Consultant
Kuwait National Petroleum Company
Total years of experience :15 years, 1 Months
- Focus on positioning products by evaluating technology and rendering technical presentations. Guide the Pre-Sales Engineering team to develop low voltage and smart solutions and to the sales team in preparing project costs.
- Render qualitative presentations highlighting product capabilities and other benefits to existing clients and prospects to effectively closing identified business deals.
- Communicate value proposition of products to the sales team and develop sales tools to support the selling process of products. Facilitate designs and consultation for Low Voltage and Smart Solution.
- Maintain updated knowledge of various products and ensure knowledge transfer to the sales channel. Participate in identification and selection of vendors based on project as well as operational requirements.
- Prepare and maintain updated project plans as well as evaluate and manage PMO resources aimed at seamless project implementation.
- Collaborated with Project Managers, Engineers and Technicians in ensuring seamless implementation of ICT projects in compliance to project SLA parameters and other KPIs.
- Managed administrative aspects related to collating and evaluating requirements, preparing project documentation and ensuring seamless handover to clients and end users.
- Rendered consultative support to in-house Sales and Pre-Sales force in recommending customized and cost effective designs and functions aimed at enhancing client satisfaction by rendering superior quality service.
- Evaluated team performance and rendered productivity enhancement feedback. Organized training sessions for team members based on identified training needs and other related factors.
- Prepared and presented various status reports for the senior management and other stakeholders to enable effective decision making.
- Involved in preparing and presenting designs and costing sheets for solutions, project plans & risks for proposing solutions based on evaluated client requirements.
- Prepared and ensured compliance to project budgets and schedules in coordination with internal and external resources aimed at maintaining project profitability.
- Collated and evaluated requirements pertaining to design modification, change requests and variation orders management.
Interacted with consultants, contractors and clients pertaining to day to day project requirements.
- Highlighted critical technical issues and other operational bottlenecks to the senior management and other stakeholders for implementing effective remedial measures.
- Involved in design and implementation of network infrastructure covering one SQKM facility; configuring security, routing and switching; installation & configuration of network devices.
- Set up Data Base System using MS Access to support time attendance records. Built Pelco IP cameras security system; maintained and troubleshot IP Cameras and Access Control system.
- Drafted and presented updated documentation based on project requirements. Managed security incidents and network outages.
Bachelor's Degree in Computer Engineering