Procurement Officer
Hikma Pharmaceuticals - Jordan
Total years of experience :8 years, 0 Months
The complete process from making a purchase order until the vendor is paid.
Making sure of all Hikma employees are well set for business trips within policy.
Supporting travel agencies on Galileo system, Technical or Ticketing issues.
Making sure that the travel agent get his/her problem solved in the fastest time with the best treatment possible.
Calling the Airlines to discuss and solve issues which the travel agent has.
Handling Customer calls to the Saudi Airlines and provide them with the available flights, prices and changing their existing reservations using Amadeus Reservation System.
Making sure that the customer gets the best experience when calling in the shortest time
I was handling the USA/Canada calls from customers and travel agencies, with both languages Arabic and English.
Studying programming in Java, HTML, .NET, C++ Also Quality Control and Assurance to provide best outputs. Knowing Databases and how it's constructed and their key features.