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Amr Anany, Consulting Operations Director

Amr Anany

Consulting Operations Director·Strategic Gears

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 31 years, 8 months

Consulting Operations Director

November 2017 - Present

Strategic Gears

Riyadh, Saudi Arabia

November 2017 - Present

 Create a positive impact and add value to national initiatives under the umbrella of Vision 2030, Saudi VRPs including NTP 2.0 program.
 Lead the functions of PMO, quality and compliance, finance, HR, bidding and other business as usual.
 Planning operations from the beginning and implementing them after approval of the steering committee.
 Manage all the daily operations that take place in the company based on approved KPIs and solve all the problems that arise through the day.
 Leading the operations and excellence activities that aim to make consulting efforts work, value propositions accepted and proposed benefits realized.
 Design and implement a strong operating and governance models control SG relationship with internal and external parties.
 Design, implement and enhance internal processes, policies and procedures.
 Lead the BD/bidding life cycle.
 Keep a close watch on the budgets of each department and implement strict budgetary controls
Company industry:
Business Consultancy Services
Job role:
Consulting

Senior Manager

November 2015 - October 2017

PricewaterhouseCoopers

Riyadh, Saudi Arabia

November 2015 - October 2017

 Participated in the establishment of the MER PPM Center of Excellence (PPM CoE) to support all PPM engagements across PwC.
 Lead PPM Quality team (PMOs) at Ministry of Labor, Saudi Arabia.
 Lead an automation program to serve PMO operation clients across Saudi Arabia.
 Participated in many PMO design engagements for many Government clients such as Delivery Unit (Ministry of Planning & Economy), Ministry of Finance (MoF), Ministry of Environment, Water and Agriculture, Adaa Center and MoMRA.
 Develop many PPM related artefacts such as handbooks and PM process.
 Audit the implementation of some strategy initiatives, programs and projects by 3rd part strategy implementers (BCG, Mackenzie, PRG and others).
 Designing the quality and compliance approach for PMOs, TMOs and VROs across many government entities.
 Participated in the development of many PPM models and frameworks such as PMO BOT Model.
Company industry:
Business Consultancy Services
Job role:
Consulting

Manager, Business/IT Consulting

July 2013 - October 2015

Araamis

Riyadh, Saudi Arabia

July 2013 - October 2015

 Served public sector in general and Ministry of Labor (MoL) and Ministry of Health (MoH) in particular.
 I was serving many business vertical departments such as "Planning & Development", "Labor Policies", "Customer Services" and "International Labor Affairs".
 I have participated in the establishment of the "Delivery Unit" which reports directly to HE the minister.
 Was very close to the top management and executives.
 Lead some transformation programs/projects which were related to many national initiatives.
Company industry:
Business Consultancy Services
Job role:
Consulting

PMO Head (KSA)

January 2011 - June 2013

Sermon Business Solution Arabia

Eastern Province, Saudi Arabia

January 2011 - June 2013

 Establish the Project Management Office (PMO), with the establishment and development of methodologies mix between PMI standards and Microsoft implementation methodologies.
 Manage all projects all over Saudi Arabia cover all Microsoft business solutions such as Dynamics AX, Dynamics CRM and SharePoint.
 I have shared with the top management to convert our execution methodology to be process-based.
 I have participated in the process of cost management and profit maximization by closing projects on time using our internal capabilities.
Company industry:
Software Development
Job role:
Management

IT Service Delivery Manager

May 2009 - December 2010

Saudi Expert Consulting

Riyadh, Saudi Arabia

May 2009 - December 2010

 Establishment of IT Service Delivery Team including responsibility for service desk, desktop support department & solutions support department.
 Definition of service level agreements (SLA’s) & Annual IT Services Maintenance Contract, in relation to contracted services, ensuring the SLA’s are achieved; service quality and client expectations are met or exceeded as well as profitable.
 Monitor, control and support services delivery.
 Developing assessment reports for many current IT projects in different fields such as security, SW development, GRP implementation, and others.
 Designing assessment criteria helps in the vendor selection for Dynamics CRM implementation initiative and projects.
Company industry:
IT Services
Job role:
Management

PMO Director

January 2008 - April 2009

Advance Solutions

Riyadh, Saudi Arabia

January 2008 - April 2009

 Manage the company day-to-day activities and operations.
 Follow up consultants’ performance, work results, and evaluate them periodically.
 Manage many bids staring from RFI, RFP, proposal assessments, and vendor selection such as Oracle CC&B system and ERP for MOWE.
 Participate in the implementation supervision for many IT projects in the public sector.
 Participate in the assessment operations of many IT-PMO related projects in the public sector.
 Ensuring high-level of quality for all deliverables.
 Acted as MOWE’ consultant & supervisor in the implementation of both Oracle ERP and Oracle CC&B projects in MOWE.
Company industry:
IT Services
Job role:
Management

Sr. Projects Manager

May 2003 - December 2007

AraDOCs

Cairo, Egypt

May 2003 - December 2007

 Company day-by-day activities and operations.
 Supervise all Web and S/W development projects.
 Participate in the business system analysis of most of web and SW development projects.
 Supervising the testing and acceptance operations.
 Ensuring high-level of quality for all deliverables.
 Managing all vendors and sub-contractors.
 Preparing service level agreements (SLA’s) & annual IT services maintenance contracts, in relation to contracted services, ensuring the SLA’s are achieved; service quality and client expectations are met or exceeded as well as profitable.
 Manage many bids staring from RFI, RFP, proposal assessments to vendor selection.
 Identifies, negotiates and manages strategic relationships with dealers.
Company industry:
IT Services
Job role:
Management

Regional Manager

February 2002 - April 2003

El-Raied for IT (EIT)

Cairo, Egypt

February 2002 - April 2003

 Responsible for anything related to company day-by-day activities and operations.
 Developing and supervise all plans for all activities especially training and IT services.
 The contact person of the company for all big customers and authorizers.
 Preparing the pricing and discounting systems and policies.
 Sharing with the board members in preparing the strategic plans for the whole company' activities.
 Manages the marketing, sales and product development teams to implement business development initiatives.
 Report to the General Manager.
Company industry:
IT Services
Job role:
Management

Training Manager

November 2000 - April 2002

EIT

Cairo, Egypt

November 2000 - April 2002

Responsible for anything related to the training center' management and development.
Developing technical human resources to pass the required exams to stay strong in the training market.
Preparing the pricing and discounting systems and policies for training.
Innovating new courses and tracks depending on the training market needs.
Preparing the training programs specifically for Sharm El-Sheikh Branch.
Sharing with the board members in preparing the strategic plans for the training center.
Managing training' marketing and sales staff.
Company industry:
IT Services
Job role:
Management

Training Development Manager

July 1999 - October 2000

YAT Education

Cairo, Egypt

July 1999 - October 2000

 Staff career development plans especially technical staff.
 Preparing & upgrading any technical documents used in the training operation.
 Participating in preparing all plans related to courses documents, lesson plans, schedules for 3 branches, customer relationships, and following up customers to inform them about all news.
 I have the ability to tailor IT proposals to meet client needs and expectations in all bids in the IT training field.
 Setting and developing the work performance standards, company rules, company regulations, and follow its application.
 Innovating new courses and training tracks based-on needs.
 Participating in preparing strategic & development plans.
Company industry:
IT Services
Job role:
Management

SW Specialist & System Administrator

August 1998 - June 1999

UFTAS Group

Cairo, Egypt

August 1998 - June 1999

 Everything related to software either desktop applications or business packages.
 Everything related to hardware either maintenance, troubleshooting or upgrade.
 Manage the internal network and information system (22 users connected to Windows NT server).
 Preparing the training plans for staff to use desktop applications and business solution.
 Making and managing the internal paper system (Templates and Forms).
 Managing the Internet home page of the company.
Company industry:
General Engineering Consultancy
Job role:
Information Technology

Senior Instructor & Training Coordinator

April 1997 - June 1998

Knowlogy Int’l

Cairo, Egypt

April 1997 - June 1998

 Software and hardware support especially desktop applications troubleshooting.
 Managing the internal information system, this includes Network software, Windows, and desktop applications.
 Making and managing the internal paper system to document all staff and customers problems.
 Manage centers software (Installing and training), hardware (Maintenance) and network (Security and Permissions).
 Training my staff to use Microsoft Products professionally. Also, support and solve customer problems after finishing courses.
Company industry:
Primary, Prep, & Secondary School
Job role:
Training and Development

Senior IT Instructor

September 1994 - April 1997

Advanced Business Systems abs

Cairo, Egypt

September 1994 - April 1997

 Determining training objectives.
 Participate in, and conducts technical training programs.
 Writing training programs, including outlines, text, handouts, and tests.
 Suggesting and introducing the right business solutions to our customers.
 Technical support and follow up customers troubleshooting.
 Installing new versions of any S/W for users and customers especially Microsoft and IBM products.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Ain Shams University

May 1993

May 1993

Bachelor's degree, Computer Science

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

B. Sc. of Computer Science 1993. Diploma of Management and Business 1994. General Application: "Good" The Graduation Project: 'Inventory System’ the Project Evaluated "Distinct"

Skills

Service Excellence
Expert
Service Excellence
Expert
operations
Expert
operations
Expert
Consulting
Expert
Consulting
Expert
Program Management
Expert
Program Management
Expert
Strategising
Expert
Strategising
Expert
MS Office
Expert
MS Office
Expert
Teamleading
Expert
Teamleading
Expert
SW/web testing
Expert
SW/web testing
Expert
MS Project
Expert
MS Project
Expert
Technical Writing
Expert
Technical Writing
Expert
Project Management
Expert
Project Management
Expert
SW implmentation
Expert
SW implmentation
Expert
Strong knowledge of ITIL, COBIT, ISO and others
Intermediate
Strong knowledge of ITIL, COBIT, ISO and others
Intermediate
Strong knowledge of ITIL, COBIT, ISO and others
Intermediate
Strong knowledge of ITIL, COBIT, ISO and others
Intermediate
Service Excellence
Expert
Service Excellence
Expert
operations
Expert
operations
Expert
Consulting
Expert
Consulting
Expert
Program Management
Expert
Program Management
Expert
Strategising
Expert
Strategising
Expert

Languages

Arabic
Native Speaker
English
Expert

Recommendations

Ahmed Afifi

Dec 2009

Dec 2009

Office Manager•Subordinate

I have worked with Mr. Amr for 4 years as a customer care reps. and I can say that he is proffesional, fair, honest, and cooperative. He is looking after the interst of his company and for the work progress for the favor of his company. He is one of knowledgable person, I met in my professional life, specialy in the projects management, having solution for any work problems, and his target always to overcome any difficulties could arise during work.

Khalid Al-Nejaim

Dec 2009

Dec 2009

Vice IT Director•Client

Amr has excellent professional skills and knowledge. We worked together on different audit and consultancy assignments and he always been found dedicated with intellectual thinking to perform certain tasks

Hobbies

  • Diving
  • Walking
  • Watching TV
  • Reading
  • Travelling