Amr Badr

• Responsible for managing enterprise infrastructure supporting over 300 Servers in a High-Availability
environment.
• Led Patch Management operation across Servers and Endpoints Ensuring system security and compliance.
• Administered Microsoft Exchange Server and identity services.
• Implemented backup and Disaster Recovery strategies using Veeam and Azure Site Recovery.
• Monitored infrastructure performance and handled incident response to maintain service continuity.
• Led Virtualization operation using Hyper-V.
• handled SAN storage replication and volume management, ensuring seamless disk attachment and mapping to
host server.
• Implemented immutable backups using Veeam Backup & Replication and maintained secure offline copies.
• Implemented a centralized File Server for 300 Employee using FSRM and access control policies.

• Managed multi-Site IT infrastructure across enterprise environment.
• Responsible with the team to manage Virtualization operation using VMware - vCenter - Hyper-V including
clustering High-Availability.
• Managed Active Directory, backup systems.
• Strengthened File Server security using NTFS permissions and FSRM.
• Supported Cisco network environments ensuring stability and performance.
• Identity Management: Managing hybrid identity environments using Microsoft Entra ID (Azure AD) Connect,
ensuring seamless synchronization between on-premises Active Directory and Azure.
• Resource Management: Managing Azure resources lifecycle, including VM provisioning, Azure Storage
account configurations, and implementing Role-Based Access Control (RBAC) for secure environment
management.
• Network Security: Configuring and maintaining Azure Virtual Networks (VNETs), including Subnets, Network
Security Groups (NSGs), and securing resources via Private Endpoints.
• Exchange Online: Administering Exchange Online, managing mailboxes, distribution groups, and configuring
Safe Links/Safe Attachments via Microsoft Defender for Office 365.
• Security & Compliance: Implementing and managing Conditional Access Policies and Multi-Factor
Authentication (MFA) to secure user identities and corporate data.

• Administered IT operations across hospitality environment.
• Managed Active Directory, backup systems.
• Managing enterprise-grade wireless solutions using Aruba and Cisco Controllers, including Access Point (AP)
provisioning, RF optimization, and high-availability controller configuration.
• Configuring MikroTik routers for bandwidth management and hotspot solutions to deliver stable and secure
WiFi connectivity for users.
• Managing the integration between Network Infrastructure and Opera PMS to ensure seamless guest
authentication and automated billing for internet services.

• Handled daily IT operations and technical support.
• Installed and configured systems and network devices.
• Maintained infrastructure stability and supported business operations.
• Maintained infrastructure stability and supported business operations.