Amr Ebeid, COO

Amr Ebeid

COO

IT Land

Location
Egypt
Education
Master's degree, Information Technology
Experience
32 years, 6 Months

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Work Experience

Total years of experience :32 years, 6 Months

COO at IT Land
  • Egypt - Cairo
  • My current job since January 2016

Provide effective and inspiring leadership by being actively involved in all projects and services.
Lead, coach, develop, and retain ITLand’s high-performance senior management team.
Oversee overall financial management, planning, systems and controls.
Develop and implement training programs and retreats to expand the capacity of all staff.
Manage and cultivate existing relationships with funders to secure and expand recurring revenue streams.
Develop and implement a system for tracking and reporting on the progress of the strategic plan implementation.

Deputy G.M. for IT & Supervising the Administrative Affair, Stock and Purchasing Dept. at Egyptian Takaful
  • Egypt - Cairo
  • February 2009 to December 2015

Managing all tasks related to the IT, Administrative affair, Stock, Vendors, Suppliers and Purchasing for the company
Manage the relation between Support Services (HR, IT, Finance) to increase the company efficiency.
Controlling the security aspects the company
Monitoring the provision of training for users
Consulting with people at all levels to identify current and future IT needs and deciding how improvements could be made
Analysing the information needs of the company and developing technological solutions to satisfy those needs
Preparing and directing IT policy and planning strategy development
Directing the integration of IT operations, computer hardware, operating systems, software applications and data processing

Senior Consultant / Projects Manager / Business Process Reengineering Consultant at NTG Clarity
  • Saudi Arabia - Riyadh
  • October 2007 to January 2009

Delivered the business processes reengineer for the home business unit at Saudi Telecomm (STC)
Supervised the order handling and the sales business processes for business units
Served as Project Manager of loading the Saudi Telecom Co. assets in the Granite Asset Management System
Automated all manual work of STC transmission and provisioning employees using the Granite Asset Management System

Director of the Information System Department at Delta Insurance
  • Egypt - Cairo
  • July 2005 to September 2007

Managed all IT issues at the company
Coordinated with people at various levels to identify current and future IT needs and decided how improvements could be made
Analysed the information needs of the company and developed technological solutions to satisfy those needs
Prepared and directed IT policy and planned strategy development
Monitored the provision of training for users
Directed the integration of IT operations, computer hardware, operating systems, software applications and data processing
Controlled the security aspects of IT systems

Technical Manager at BOOZ.ALLEN & HAMILTON
  • Egypt - Cairo
  • January 1996 to April 2006

Led a team of IT personnel to maintain and enhance technology solutions to support business function and processes
Balanced and integrated all components of information technology delivery including strategy, process, people, technology, data and application
Managed IT aspects of the business, including strategy and planning, resources and infrastructure, security of equipment and data, and budgeting for both operating and capital spending
Developed and implemented appropriate IT strategic plans and policies to ensure the IT functions are up to date and optimized
Senior Radio Frequency Engineer
Planned, designed, Installed, configured, administered and maintained wireless networks using radio frequency equipment.
Senior System Engineer
Installed, configured, administered and maintained infrastructure applications in support of business processing requirements
Worked with management to define the appropriate standards, policies, procedures in order to facilitate the management, functionality, and security of networked based systems
Network Administrator
Installed and configured systems and networks hardware
Identified, diagnosed and resolved hardware and software problems with the vendor's support staff
Communicated with end-users and other IS sections for technical consultation and problem resolution
Monitored system performance and tuning
Developed working procedures for the computer operations section
System Engineer
Installed and configured systems and networks hardware
Installed and maintained operating system software and related program products
Monitored system performance and tuning
Reported regularly on the status of the workload

Technical Support Engineer at BIT Inc.
  • Egypt - Cairo
  • November 1991 to December 1995

Provided hardware and software support to the authority officers
Provided support for IBM PCs and compatibles, Epson, HP printers, View-sonic and HP scanners, multimedia kits, tape drives, fax/modem cards
Installed and managed NetWare Networks using different topologies
Installed Wide Area Network in remote sites using X.25 technology and bridge technique

Education

Master's degree, Information Technology
  • at Westland University
  • July 2013
Bachelor's degree, Automatic Control & Computer
  • at Ain-Shams University
  • November 1991

Specialties & Skills

Decision Making Skills
Team Player
Strategic Thinking
Employee Management
Operations Management
Management

Languages

Arabic
Expert
English
Expert

Hobbies

  • Playing football
  • Reading