Enterprise sales account manager
Al Fahim avenu group
Total years of experience :16 years, 4 Months
• Create business proposals for new and existing opportunities.
• Play fundamental role in setting up new businesses; take responsibility for the effective on-boarding of new customers.
• Give a rundown of the level of competition and general market activities on a daily basis to the general manager.
• Give up-to-date information relating to customer activities.
• Serve as an agent in the company with a view to achieving budgeted sales within the country.
• Establish relationship with clients and provide high standard of customer service continually.
• Organize and arrange specified records and files in order to keep track of financial transactions.
Customer service representative.
- Receiving customer calls from all of the UAE.
- Registering the customers data on the system.
- Replying the customers' inquiries.
- Offering the new promotions to the customers.
- Coordination of the connection channels between the customers and the offices.
- Follow up with the customers to confirm the quality of the products and speed of the delivery service.
Customer care supporting
- Handling all of the customer's complaints and recording those in report form.
- Performing the customer care research through calling a random sample of the customers.
- Analyzing both of the complaint reports and the research results.
- Preparing the reports, which indicate the presented service levels, contains the advantages and
failure.
- Presenting solutions for any present problems.
- Creating new ideas contributing in the support and development operation of the customer care
: (Receiving Officer)
• Preparation of requirements.
• Receiving, storing, packing and controlling inventory.
• Selecting demands and
• Preparing and shipping materiel to satisfy customer demands.
• Coordination, receipt, custody and movement of all inwards and outwards materials through the joint movement’s organization for transport by air and surface modes.
• Acquisition of space on civil transport.
• Coordination of the use of ground support equipment.
• Coordination of air and road transport of dangerous cargo.
• Activating air load teams in support operations, and major joint and combined Services exercises.
• Establishing user requirements for spare parts and equipment needs.
• Determining the sitting/placement of materiel;
• Managing and auditing inventory accounts.
the department including computer sinece , photogarphy and video record