Amr Mohamed Hamed Eltahan

• Develop annual internal audit program and lead internal auditors to cover the requirements of the Quality management system ISO 9001
• Overseeing the development of Quality Functions’ policies, procedures and organizational chart in order to ensure standardized processes.
• Participates in the development and implementation of departmental KPI's in line with the corporate objectives.
• Collect, compile, and analyze relevant customer feedback using statistical tools to obtain information regarding customer satisfaction index.
• Updated Quality management system with the new recommendations related to ISO 9001:2015 that received from external audits.
• Convert non-conformance to opportunities for improvement, and leading the implementation of its related corrective actions.
• Work with all departments to create and apply the risk management framework, utilizing the centralized risk register.
• Providing training and awareness sessions related to quality requirements in order to develop the quality culture inside the organization.
• Reflect client’s quality requirements of all different plans (Mobilization, procurement, project execution, interface management & Design quality plan).
• Review ITPs, material submittals and Method of statements related project’s equipment and materials.
• Handle inspection processes on sight with the QC team and 3rd party inspection providers.

• Manage the operation and maintenance of quality & HSE management system with the capability of developing quality system, quality plans, work procedures and inspection plans.
• Developed and established internal integrated management system related to ISO 9001, 45001 & 14001.
• Integrated the QHSE internal system with ISO 17020 requirements.
• Develop internal audit program and lead internal auditors to cover the requirements of the integrated management system ISO 9001, 45001 & 14001.
• Manage and plan operations and business developments related to third party certification and Quality Management trainings, health and safety, food safety, and environmental services.
• Create technical and commercial proposals regarding the required third party certification audit and QHSE technical support.
• Reviewing and developing relative procedures according to domestic, global standards and workflow.
• Collect, compile, and analyze relevant quality statistical data to obtain information regarding quality performance.
• Review existing processes and services specification to identify the need for improvement or upgrade.

• Successfully direct and report Internal Quality Audits and resolve customer complaints/warranty issues and follow-up internal, external corrective and preventive actions.
• Auditing Non-conformance materials NCMRs and evaluate discrepancies.
• Develop in-process inspection in cooperation with the functional teams and analyze business processes in order to identify and optimize existing resources, create process flow charts related to shop floor and managerial processes.
• Supervise the development of Quality Functions policies, procedures and organizational chart in order to ensure standardized processes.
• Updated Quality management system with the new requirements related to ISO 9001:2015, and handling QMS requirements ISO 9001: 2015, Environmental management system ISO14001 & Occupational Health and Safety management system 18001 certification audits.
• Participates in the development and implementation of departmental KPI's in line with the corporate objectives.
• Participate in ASME re-certification and various ARAMCO audits.

The company is a globally recognized name that is synonymous with unique quality and decades of dedication.

Highlights:
• Established an effective calibration system for sieves -managed all technical work related to Calibration activity including planning, organizing, directing, flow up and assessment for different production situations.

Key Responsibilities:
• Defined and lead execution of strategic projects and programs to realize process improvements and projected benefits through method of manufacturing, layout & process flow chart.
• Ensured quality conforms to requirements; workmanship standards, work instructions, engineering documents, and thorough testing are used.
• Initiated and lead problem solving efforts while utilizing proven established methods to ensure sustainable results
• Improved processes across all functions and lead investigations into product or process issues raised within designated production processes, identifying root cause and corrective action plans as required.
• Empowered and engaged employees to identify opportunities and improve the business to drive world class results.
• Developed and provided training and coaching as appropriate to ensure the proper execution of the Quality Management System and the application of 5S systems.
• Generated such data as is required for reviews as they apply to designated production processes.
• Partnered with Engineering/Production team during the definition and introduction of new and improved processes, ensuring all validation, calibration, risk management and documentation activities are completed.
• Designed a robust calibration plan and systematic schedule of actions necessary that are aligned with technical requirements and is traceable to nationally recognized standards.
• Evaluated the finding submitted by calibration technicians and ensured they meet the needs of the overall business strategy and production needs.

The company is the pioneer in wiring harness in Egypt; it established the wiring harness business since 1986 with 2 factories, more than 1500 employees

Highlights:
• Lead process definition for automotive harnesses project pertinent to Great Wall, Nissan Sunny.

Key Responsibilities:
• Managed project activities within the team, in line with objectives and targets; coordinated work between all departments for automotive projects.
• Adopted and practiced continuous improvement and applied General Motors Quality System Basics (QSB) on production lines.
• Developed and implemented improved methods of manufacture to improve cycle times, work flow and layout & process flow chart.
• Served as a key contributor to improving the technical competence in tooling & labor calculation during the pricing of new projects.
• Studied, recommended and implemented changes to the manufacturing process for balancing work stations for the assembly lines.
• Lead operative Quality improvement activities, and supervised process improvement to meet deadlines.
• Developed, enhanced and maintained product documentation for all engineering changes on time.
• Established productive working relationships with workers & technicians to ensure achieving objectives and with quality department /customer for continuous quality improvement.

The company is considered a world leader in the carpet industry for custom tufted and digital printed carpets and rugs specifically produced to meet each and every client's demands and individualistic needs.

Key Responsibilities:
• Developed a comprehensive calibration plan and ensured the measurement integrity of all instruments meets the program objectives and to ensure safe, reliable, cost-effective, and timely operation.
• Developed standardized calibration methodology, defined what level of commonality can be achieved, agreed and ensured all instruments are calibrated correctly and give accurate readings.
• Assisted with the management, technology, process improvement, equipment reliability, and validation, calibration, and control system activities.
• Demonstrated expertise on calibration tools and actual application work; handled certification of conformity according to the international standards.
• Provided on time calibration of equipment and administered temperature sensors, pressure gauges & weights.
• Maintained the sites Calibration system, ensured it meets required standards and complies with internal quality systems and external audit requirements.