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Amr Esam, Senior Functional Consultant / Dynamics Solution and Technology

Amr Esam

Senior Functional Consultant / Dynamics Solution and Technology·IT Services

Egypt

Bachelor's degree, Account

Work experience

Total years of experience: 17 years, 6 months

Senior Functional Consultant / Dynamics Solution and Technology

January 2025 - Present

IT Services

Cairo, Egypt

January 2025 - Present

• Responsible for Project Planning, Execution, Monitoring and Closing.
• Prepare and conduct the Executive Kick-off meeting.
• Initiate project planning of all project phases.
• Prepare project charter.
• Assign adequate resources to the project.
• Prepare conduct project status meetings
• Handle Project closing.
• Hand over system to support team
Company industry:
IT Services

Group Business Applications Manager

January 2021 - Present

Cairo Scan

Cairo, Egypt

January 2021 - Present

-Manages IT Applications (Millensys, SLiS, Microsoft Dynamics GP, Microsoft Dynamics AX, and SAP S/4Hana), evaluates and analyses system issues, and recommends and implements solutions.
-Provide recommendations in building Enterprise IT strategies, policy development, and priorities.
-Reviews applications, and designs a technical management strategy to meet operational needs; defines resource requirements, and scope and priorities of projects.
-Responsible for project and annual budget (CAPEX & OPEX) preparation and expenditure for the associated portfolio.
-Ownership of application integrations while maintaining the confidentiality and integrity of organization data and information.
-Adherence to the organization and IT policies and procedures.
-System training for key and end users.
-Design and development of all required financial reports such as (Income statements, Balance Sheet Monthly trial balance, etc...).
Company industry:
Other Healthcare Services
Job role:
Information Technology

Applications & Project Manager / Cairo Scan

January 2021 - January 2024

Health Care

Cairo, Egypt

January 2021 - January 2024

• Manages IT Applications (Millensys, SLiS, Microsoft Dynamics GP, Microsoft Dynamics AX, and SAP S/4Hana), evaluates
and analyses system issues, and recommends and implements solutions.
• Working as project manager for SAP implementation project starting from choosing the vendor and signing the contract
to Going live and start support phase.
• Manage the Booking & Order management system and the integration with ERP.
• Provide recommendations for building enterprise IT strategies, policy development, and priorities.
• Reviews applications and designs a technical management strategy to meet operational needs; defines resource
requirements, and scope and priorities of projects.
• Responsible for project and annual budget (CAPEX & OPEX) preparation and expenditure for the associated portfolio.
• Ownership of application integrations while maintaining the confidentiality and integrity of organization data and
information.
• Adherence to the organization and IT policies and procedures.
Company industry:
Other Healthcare Services

Freelance ERP Consultant

February 2020 - December 2020

Freelance

Cairo, Egypt

February 2020 - December 2020

Support clients in KSA & UAE by troubleshooting their issues in the ERP systems and implementing new modules and new features
Company industry:
IT Services
Job role:
Information Technology

ERP Project Manager & Consultant / Freelance

January 2020 - December 2020

IT Services

Cairo, Egypt

January 2020 - December 2020

• Manage ERP project implementation & Support for clients in KSA & UAE.
Company industry:
IT Services

Consulting Manager

June 2019 - January 2020

CitiXsys

Dubai, United Arab Emirates

June 2019 - January 2020

-Acting as the main contact for the functional and technical support of existing channel partners and clients in UAE-Dubai for the iVend retail system.
-Product Delivery and Training - Partner Enablement, including delivery of product-related training on how to effectively implement and support CitiXsys products.
-Working closely with sales team and partners for product demonstration (pre-sales) to new prospects responding to RFPs.
-Meeting with new prospects and existing clients to define and formulate business requirements and create functional specifications, building deployment plans for solutions.
- Working with the product development team to develop new features and functionality.
Company industry:
IT Services
Job role:
Information Technology

Consulting & Project Manager / CitiXsys

January 2019 - January 2020

IT Services

Dubai, United Arab Emirates

January 2019 - January 2020

• Acting as the main contact for the functional and technical support of existing channel partners and clients in UAE-Dubai
for the iVend retail system.
• Product Delivery and Training - Partner Enablement, including delivery of product-related training on effectively
implementing and supporting CitiXsys products.
• Working closely with sales team and partners for product demonstration (pre-sales) to new prospects responding to
RFPs.
• Meeting with new prospects and existing clients to define and formulate business requirements and create functional
specifications, building deployment plans for solutions.
• Working with the product development team to develop new features and functionality.
Company industry:
IT Services

Applications Manager

September 2016 - June 2019

Packaging Products Company

Riyadh, Saudi Arabia

September 2016 - June 2019

• Build applications team.
• Business Requirement Analysis, providing inputs to vendors for ERP customization and implementing customization as per Business requirements.
• ERP successfully Implemented AX 2012 R3 for the following modules (Finance, Inventory, Procurement, Sales, Process manufacturing, and Payroll).
• Training the key and end users then run the test scripts and get the user acceptance testing (UAT).
• Manage the system development life cycle of the new customization required with the development team, which includes the analysis, design, development, and making sure it’s ready to release for production.
• Troubleshooting and solving any system issues and escalating them to the Microsoft partner if it is required.
• Design and required reports to support the departments and the management in taking decisions.
• Implement VAT on the system and prepared all related reports.
• Design all required financial reports such as (Income statement, Balance Sheet, Monthly trial balance, etc…
Company industry:
Industrial Production
Job role:
Information Technology

Applications & Project Manager

October 2016 - January 2019

Packaging Products Company

Riyadh, Saudi Arabia

October 2016 - January 2019

• Manage the ERP implementation project and build applications team internally.
• Business Requirement Analysis, providing inputs to vendors for ERP customization and implementing customization as
per business requirements.
• ERP successfully Implemented AX 2012 R3 for the following modules (Finance, Inventory, Procurement, Sales, Process
manufacturing, and Payroll).
• Training the key and end users then run the test scripts and get the user acceptance testing (UAT).
• Manage the system development life cycle of the new customization required with the development team, which
includes the analysis, design, development, and making sure its ready to release for production.
• Troubleshooting and solving any system issues and escalating them to the Microsoft partner if it is required.
Company industry:
Industrial Production

ERP Pre-Sales Manager

November 2015 - September 2016

Interkey Holding (Sage Distributor)

Riyadh, Saudi Arabia

November 2015 - September 2016

• Actively driving and managing the Pre-Sales process with direct and channel customers.
• Manage and write responses for RFP / RFI processes and responses that involve multiple service lines to solve complex business problems for clients.
• Putting together business cases for the sales teams to support their proposals.
• Providing Functional and Technical solutions to new & existing corporate customers and also providing ongoing support for customers during implementation.
• Working closely with Sage Sales Director to build and enhance Sage Partners in KSA.
Company industry:
IT Services
Job role:
Information Technology

Pre-sales Manager

December 2015 - January 2016

Sage

Riyadh, Saudi Arabia

December 2015 - January 2016

• Actively driving and managing the Pre-Sales process with direct and channel customers.
• Manage and write responses for RFP / RFI processes and responses that involve multiple service lines to solve complex
business problems for clients.
• Putting together business cases for the sales teams to support their proposals.
• Providing Functional and Technical solutions to new & existing corporate customers and providing ongoing support for
customers during implementation.
• Working closely with Sage Sales Director to build and enhance Sage Partners in KSA.
Company industry:
IT Services

Senior ERP Consultant

March 2014 - November 2015

AlfaPeople

Riyadh, Saudi Arabia

March 2014 - November 2015

• Coordinating & conducting business analysis & requirements gathering for running projects.
• Analysis of Business Process flows and Re-engineering for a Best Practice implementation.
• Prepare Functional Requirements Document (FRD), Functional Design Document (FDD), and Gap Fit Analysis (GFA)
• Gather business requirements for custom development if required.
• Implement MS Dynamics AX for the following modules (Finance, Inventory, Procurement, Sales, Retail, and Payroll).
• Data migration from the legacy system to the new system.
• Training the key and end users then run the test scripts and get the user acceptance testing (UAT).
• Going live support.
• Resolve the function and simple technical issues.
• Pre-sales and Proof of Concept development.
Company industry:
IT Services
Job role:
Information Technology

Senior ERP Consultant

January 2014 - November 2015

AlfaPeople

Riyadh, Saudi Arabia

January 2014 - November 2015

• Coordinating & conducting business analysis & requirements gathering for running projects.
• Analysis of Business Process flows and Re-engineering for a Best Practice implementation.
• Prepare Functional Requirements Document (FRD), Functional Design Document (FDD), and Gap Fit Analysis (GFA)
• Gather business requirements for custom development if required.
• Implement MS Dynamics AX for the following modules (Finance, Inventory, Procurement, Sales, Retail, and Payroll).
• Data migration from the legacy system to the new system.
• Training the key and end users then run the test scripts and get the user acceptance testing (UAT).
• Going live support.
• Resolve the function and simple technical issues.
• Pre-sales and Proof of Concept development.
Company industry:
IT Services

ERP Consultant

January 2009 - February 2014

InnoKAT

Riyadh, Saudi Arabia

January 2009 - February 2014

• Coordinating & conducting business analysis & requirements gathering for running projects.
• Analysis of Business Process flows and Re-engineering for a Best Practice implementation.
• Prepare Functional Requirements Document (FRD), Functional Design Document (FDD), and Gap Fit Analysis (GFA)
• Gather business requirements for custom development if required.
• Implement MS Dynamics AX for the following modules (Finance, Inventory, Procurement, Sales, Retail, and Payroll).
• Data migration from the legacy system to the new system.
• Training the key and end users then run the test scripts and get the user acceptance testing (UAT).
• Going live support.
• Resolve the function and simple technical issues.
• Pre-sales and Proof of Concept development.
Company industry:
IT Services
Job role:
Information Technology

ERP Consultant

January 2009 - January 2014

IT Services

Riyadh, Saudi Arabia

January 2009 - January 2014

• Coordinating & conducting business analysis & requirements gathering for running projects.
• Analysis of Business Process flows and Re-engineering for a Best Practice implementation.
• Prepare Functional Requirements Document (FRD), Functional Design Document (FDD), and Gap Fit Analysis (GFA)
• Gather business requirements for custom development if required.
• Implement MS Dynamics AX for the following modules (Finance, Inventory, Procurement, Sales, Retail, and Payroll).
• Data migration from the legacy system to the new system.
• Training the key and end users then run the test scripts and get the user acceptance testing (UAT).
• Going live support.
• Resolve the function and simple technical issues.
• Pre-sales and Proof of Concept development.
Company industry:
IT Services

Education

Commerce and Business Administration-Helwan University

June 2008

June 2008

Bachelor's degree, Account

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

Helwan University

Helwan University

January 2008

January 2008

Bachelor's degree, Accounting

Egypt

Skills

Business Intelligence

Expert

ITIL

Expert

ERP

Expert

SAP

Expert

Microsoft Dynamics

Expert

Microsoft Dynamics AX 2012

Expert

ITIL Foundation

Intermediate

ICDL

Expert

Microsoft SQL

Intermediate

CMA

Intermediate

Crystal Report

Intermediate

Microsoft Dynamics 365

Expert

Management Reporter

Expert

Sage X3

Intermediate

Microsoft Dynamics Great Plains

Expert

Analyzing and Visualizing Data with Power BI

Intermediate

iVend Retail Implementation

Expert

SAP S4HANA

Intermediate

CHANGE MANAGEMENT

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

FINANCE

Intermediate

INVENTORY MANAGEMENT

Intermediate

ORDER MANAGEMENT

Intermediate

POINT OF SALE

Intermediate

PROCUREMENT

Intermediate

PROJECT COMMUNICATIONS

Intermediate

PROJECT MANAGEMENT

Intermediate

SAP ERP

Intermediate

Microsoft Dynamics

Expert

Accounting

Expert

System Analysis

Expert

Great Plains

Expert

Retail Systems

Expert

Social profiles

Personal Website
Personal Website
linkedin.com/in/se3amr

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
CMA part (1)
Sage X3 Finance
SAP S4Hana FI
SAP Activate
Dynamics GP 10.0 Inventory & Order Processing
Dynamics GP 9.0 Report Writer
Dynamics GP 10.0 Financials
iVend Retail Implementation
Microsoft Certified Professional
Dynamics AX 2012 Financial
Analyzing and Visualizing Data with Power BI
Distribution and Trade in Dynamics 365
Financial Management Dynamics 365
Foundation
Project Management Professional (PMP)
iVend Retail Implementation Certification
Aug 2019
Analyzing and Visualizing Data with Power BI
Oct 2018
Microsoft Dynamics 365 Distribution and Trade
Mar 2018
Microsoft Dynamics 365 Financial
Oct 2018
ITIL Foundation
Sep 2015
Microsoft Dynamics GP 10.0 Financial
Newhorizon
Feb 2010 - Feb 2010
Microsoft Dynamics GP 10.0 Inventory & Order Processing
Newhorizon
Feb 2011 - Feb 2011
Microsoft Dynamics AX2012 Financial
Feb 2013
Attendance Certificate Course CMA part (1)
SKCTC
Feb 2007 - Jun 2007
ICDL Certificate from UNICSO with excellent grade.
UNICSO
Feb 2012 - May 2012
ICDL Certificate from Helwan University with excellent grade.
Helwan University
Feb 2008 - Apr 2008
Microsoft Dynamics GP 10.0 Report Writer
Newhorizon
May 2011 - May 2011
Training
Microsoft Dynamics AX2012 Retail
Microsoft
Microsoft Dynamics AX2012 Trade & Logistics
Microsoft
Sage X3 Finance
Sage (Malaysia)
Dec 2015
ITIL Foundation
EEAKSA
Aug 2015

Hobbies and interests

Technology
Technology