Bayt.com
Amr Hamdy, Call center agent

Amr Hamdy

Call center agent

Mobinil

Location
Egypt
Education
Bachelor's degree, french
Experience
10 years, 7 Months

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Work Experience

Total years of experience :10 years, 7 Months

Call center agent at Mobinil
  • Egypt - Cairo
  • My current job since September 2015

answer the customers inquiries and solve problems

customer service agent at sales and info departement at Tedata
  • Egypt - Cairo
  • October 2014 to March 2015

answer the customers inquiries, solve problems, upgrade and downgrade speed, speed issues and apply for new subscribers

customer service agent at Etisal international company
  • Egypt - Cairo
  • November 2011 to February 2012

answer the customers inquiries and solve problems

translator at Arabic office for translation
  • Egypt - Cairo
  • February 2010 to February 2011

translate from english to arabic and from arabic to english

Education

Bachelor's degree, french
  • at higher institute of languages
  • June 2009

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Specialties & Skills

Sales
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Customer Service
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ADOBE PHOTOSHOP
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APPROACH
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ATTENTION TO DETAIL
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COM
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COMMUNICATION SKILLS
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CUSTOMER RELATIONS
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CUSTOMER SERVICE
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EMAIL
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INTERNET SOFTWARE
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MICROSOFT EXCEL
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مهارات التحدث واقناع الاخرين واللباقة فى العمل
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Languages

Arabic
Expert
English
Expert

Training and Certifications

السيرة الذاتية الناجحة (Certificate)
Valid Until:
June 2030
القاهرة (Training)
Training Institute:
معهد القوات المسلحة للغات
Date Attended:
November 2010

Hobbies

  • internet
  • reading
  • watching movies