Amr Mahmoud, IT Manager

Amr Mahmoud

IT Manager

● El-Beisy Pharmacies Group for the management and operation of pharmacies

Location
Egypt
Education
Bachelor's degree, Information Technology
Experience
4 years, 6 Months

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Work Experience

Total years of experience :4 years, 6 Months

IT Manager at ● El-Beisy Pharmacies Group for the management and operation of pharmacies
  • Egypt - Alexandria
  • My current job since December 2019

Working on monitoring, maintaining and developing all departments of the company with regard to his powers.
• Determines development requirements based on a study of the company's needs, and lays down the necessary plans to bring about the required development.
• Follows up the operation of the applied systems, evaluates their efficiency, supervises the analysis of the needs of the departments that use these systems, and puts plans for securing these needs.
• Study and analyze the operating problems of the used systems and develop radical solutions to prevent their recurrence, present them to senior management, and supervise their implementation.
• Supervises the repair of faults as soon as possible and works to reduce them to the minimum level.
• Supervises the provision of the necessary technical support to the departments that use the system, and makes sure that the required guidance is provided to ensure safe operation.
• Works to determine the system's needs for equipment and supplies, follows up on their availability, and supervises the planning and implementation of the necessary replacement programs.
• Supervises the design and testing of the appropriate method to maintain the confidentiality of information according to the areas of activity of users and their job levels and follows up on its application.
• Sets work plans and priorities for the IT department, distributes duties, directs his subordinates and monitors implementation results.
• Evaluates the performance of direct subordinates, and sets career development plans to raise their skills levels.
• Supervise and work to raise the efficiency of the infrastructure of the system.
• Supervising all its departments, "Networks, Systems, Technical Support, Softec, Programmers, Information Security".
• Meeting with heads of departments, managers, supervisors and others to enhance cooperation and solve problems related to the department.
• Supervising the preparation of content management systems for the entity's website.
• Daily, monthly and annual evaluation of decisions related to information technology at the level of management and its affiliated units, and what is related to management with the rest of the company's departments.
• Develop internal plans to develop a culture of team building and continuous learning to ensure the delivery of work of the highest quality.
• Participate in drawing up the company's general policies, setting up strategies for information technology, and applying the best solutions.
• Leading, directing and reviewing daily work methods and performance and quality indicators for management operations and sharing them with senior management to improve work indicators in all internal departments of the company.
• Evaluating the performance of the management staff and preparing the annual report for the management and submitting it to the senior management.
• Follow-up of employee and customer data and keep records in an organized manner.
• Control costs and budgets related to IT hardware and systems.
• Manage contracts with suppliers such as development platforms, telecom companies, and software and systems licenses.
• Leadership and organizational skills and the ability to manage multiple projects.
• Proficiency in the process of communication and the ability to build good relationships.
• Provide the necessary support to the line manager.

Education

Bachelor's degree, Information Technology
  • at Thebes Higher Institute Of Computer And Management Sciences
  • May 2011

Computer

Specialties & Skills

Domain Modeling
Windows Server
System Administration
● Fast learner of new technologies.
● Ability to work under pressure
● Responsible and self-motivated
● Ability to work independently or in group
IT Manager

Languages

English
Expert

Training and Certifications

CCNA (Training)
Training Institute:
New Horizon
Date Attended:
January 2015

Hobbies

  • Traveling