High School English Teacher
El-Safwa Language Schools
Total years of experience :12 years, 2 Months
Be excellent in learning pronunciation and phonetics.
Be excellent in learning English structures and Grammar.
Be skillful in using the best and recent methods in learning.
Communicate with parents on the development of their child.
Be excellent in learning pronunciation and phonetics.
Be excellent in learning English structures and Grammar.
Be skillful in using the best and recent methods in learning.
Communicate with parents on the development of their child.
Be excellent in learning pronunciation and phonetics.
Be excellent in learning English structures and Grammar.
Be skillful in using the best and recent methods in learning.
Communicate with parents on the development of their child.
- responsible for issuing new ATM Cards for new employees.
- responsible for Social Insurance for all new staff and registering occupational injuries.
- responsible for issuing medical cards for all staff.
- translating formal letters from Arabic into English and vice versa.
- doing reports weekly about done actions in Human Resources and administratives.
• Types correspondence for Management, and provides typing support in Arabic & English language to all department heads, managers, and staff as required.
• Maintains office and general office filing, including daily follow-up files and remote office support
• Send / distributes outgoing / incoming faxes and mails as require
• Attend meetings in order to record minutes.
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
• Interpret administrative and operating policies and procedures for employee
• Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
- deal directly with customers either by telephone, electronically or face to face
- respond promptly to customer inquiries
- handle and resolve customer complaints
- obtain and evaluate all relevant information to handle product and service inquiries
- provide pricing and delivery information
- perform customer verifications
- set up new customer accounts
- process orders, forms, applications and requests
- organize workflow to meet customer time frames
- direct requests and unresolved issues to the designated resource
- manage customers' accounts
-keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- record details of actions taken
- prepare and distribute customer activity reports
- maintain customer databases
- manage administration
- communicate and coordinate with internal departments
- follow up on customer interactions
provide feedback on the efficiency of the customer service process
- determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
-assessing customer requirements and ensuring that these are met
-setting customer service standards
-investigating and setting standards for quality/health and safety
-ensuring that manufacturing processes comply with standards at both national and international level
-working with operating staff to establish procedures, standards, systems and procedures
-writing management/technical reports and customers’ charters
-determining training needs
-acting as a catalyst for change and improvement in performance/quality
-directing objectives to maximise profitability
-recording, analysing and distributing statistical information
-monitoring performance
- supervising technical or laboratory staff.
- liaising with clients and experts to discuss any urgent points.
- Translating English written reports into Arabic.
- preparing English correspondence, arranging conference calls, and receiving visitors & clients& agricultural experts.
- Attending administrative meetings with foreign visitors to record minutes.
-Translate &Interpret administrative and operating policies and procedures for foreign visitors.
- Teaches content and skills in English language, literature, and composition.
- Adapts English material and methods to develop relevant sequential assignments that guide and challenge students.
- Evaluates each student's progress in English skills (listening speaking, reading, and writing) and prepares progress reports.
- Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students.
- Prepare materials and classrooms for class activities.
- Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
- Supervises students in out -of-classroom activities during the assigned working day.
- Participates in curriculum and other developmental programs within the school of assignment and/or on a district level.
Educational Diploma - Alexandria University 2006-2007 Grade: very good
• Bachelor of Arts, English Dept- Alexandria University 2002-2005 Grade: Fair