Amr Mohamed Refaat, O&M Optical Transmission Department Manager

Amr Mohamed Refaat

O&M Optical Transmission Department Manager

We - Telecom Egypt

Location
Egypt
Education
Bachelor's degree, Electronics & Communication Engineering
Experience
23 years, 7 Months

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Work Experience

Total years of experience :23 years, 7 Months

O&M Optical Transmission Department Manager at We - Telecom Egypt
  • Egypt - Cairo
  • My current job since August 2017

• Managing and directing the team (Engineers and Technicians) of O&M of Dakahlya Region optical network PDH, SDH, DWDM and OTN.
• Installation, testing and commissioning of Alcatel, Nokia and ZTE and any Transmission equipment.
• Monitoring alarms, network performance, network optimization, opening and analyzing trouble tickets, troubleshooting and isolating failures related to Alcatel, Nokia and ZTE Transmission equipment.
• Plan and Perform preventive maintenance tasks for network equipment and sites.
• Supervise the new projects execution and Prepare reports regarding status of the projects.
• Monitor and report upon network performance and capacity.
• Identify and diagnose complex problems and factors affecting network performance.
• Evaluate and identify opportunities for network performance and functionality improvements.
• Provides guidance and direction for less experienced engineers.
• Prioritizes work according to business priorities and production availability requirements.
• Ensure network policy, controls, and procedures are maintained throughout the team.
• Escalation of network issues to management.
• Provide team leadership, advanced system administration, operational support and problem resolution for a large complex network environment.
• Assign tasks, track time, manage projects, conduct workflow analysis and perform team status reporting.
• Coordinate resources for the team by performing detailed planning, assigning tasks and team mentoring.
• On call as needed for problems and incidents.

Senior O&M Optical Transmission Engineer at Telecom Egypt
  • Egypt
  • July 2001 to June 2017

• Operation and maintenance of Optical Networks for Dakhlia Governorate.
• Operation and maintenance of SDH and DWDW equipment of Alcatel, ZTE.
• Commissioning and Acceptance tests for the new projects.
• Installation, testing and commissioning of Alcatel and ZTE equipments.
• Monitoring alarms, network performance, network optimization, opening and analyzing trouble tickets, troubleshooting and isolating failures related to Transmission equipment.
• Plan and Perform preventive maintenance tasks for network equipments and sites.
• Supervise the new projects execution and Prepare reports regarding status of the projects.
• Working experience in Alcatel NMS:
1. RM, EM management system for ADM equipments on SUN servers.
2. 1354 RM, 1353 SH management system for OMSN equipments on HP Servers.
3. 1354 BM-ETH management Server for Ethernet Management.
4. 1350 OMS 11 (WDM, SDH, PKT, EML, USM) on HP Servers.
• Working experience in ZTE management NetNumen U31 for (SDH, WDM).
• Working experience in Alcatel ADM and OMSN equipments 1G (Fox 1631, 1641smc, 1651sm, 1661smc), 2G (1660sm, 1650sm, 1662smc, 1670sm), DWDM (1830 PSS 32/36)
• Working experience in ZTE SDH ZXMP (S325, S385), DWDM ZXWM (M920).
• GEth, SDH rates, PDH rates operation and maintenance.
• Using the OTDR (hp, wavetek) and Arc splicing equipments (Fujikora).
• Hands on experience with test and Measurement equipment (SDH analyzer, PDH analyzer, Optical Measurement Equipment, Optical power meter, Optical Attenuator)
• Perform 24x7 supervision (availability and performance) and configuration changes activities and duties for entire network using the network management tools to insure highest reliability and availability.
• Knowledge in NOC operations (shift duties, fault handling, dispatching, testing, change management, reporting, etc)
• Familiar with transmission equipment fixed transmission and has ability to deal with the DDF, ODF.
• Part Time Instructor for (SDH transmission, Alcatel SDH Equipment, WiMAX, Wi-Fi, CDMA, DWDM, GSM, Telecommunication Fundamentals)

Temporary Department Manager of Mansoura O&M Transmission Department at Telecom Egypt
  • Egypt - Cairo
  • November 2012 to May 2013

Manage O&M Transmission Mansoura Department activities

Technical Support Engineer at Egypt Network
  • Egypt - Cairo
  • August 2000 to May 2001

Computer Networks installation & Maintenance
Dial up Users support

Education

Bachelor's degree, Electronics & Communication Engineering
  • at Faculty Of Engineering,Mansoura University
  • July 2000

Study Communication & Electronics Engineering

Master's degree, MBA (Master of Business Administration) in Project Management
  • at Graduate School of Business - Arab Academy for Science, Technology & Maritime Transport
  • February 2000

Master Degree - MBA in Project Management

Specialties & Skills

Telecommunication Services
Optical Transmission
Project Management
Computer Networks ,Tcp/Ip , MicroSoft Networking,Network Security and configuration
Operating Systems: Windows 2000 Server ,Windows 9x, Windows ME
Operating & Maintaining SDH,PDH networks
Web Servers Microsoft IIS 5.0
Soft Skills (Communication Skills,Problem Solving,Buisness Writing,Team Work,Presentaion skills)
IP and Qos:IntServ, DiffServ, MPLS Voice over IP introduction.
Introduction at GSM,CDMA,UMTS,GPRS
HP UNIX , Sun Solaries UNIX
Technology and Application of Frame Relay and ATM
alcatel transmision equipments (ADM equipments &OMSN equipments )
Using the OTDR (hp, wavetek) and Arc splicing equipments (Fujikora)
Installation, commissioning of PDH and SDH equipment.
Using Test Equipments (SDH & PDH) Analyzers.
Manage System Backups Of Dakhalia Governorate
Responsible for maintenance, traffic analysis and capacity planning
MBA (Master of Business Administration) in project Mnagament
ZTE SDH and DWDM
AutoCAD

Languages

Arabic
Expert
English
Expert

Memberships

Mansoura Gezerat el waord Club
  • Member
  • August 1990

Training and Certifications

NGN - Next Generation Network (Training)
Training Institute:
NTI
Date Attended:
January 2011
(MCP) at Windows 2000 profissional. MY ID:2989595 (Training)
Training Institute:
Microsoft
Date Attended:
January 2003
Microsoft Certified Professional Developer (MCPD) (Training)
Training Institute:
Microsoft
Date Attended:
January 2008
PMP preparation Course (Training)
Training Institute:
Telecom Egypt
Date Attended:
May 2011
Microsoft Certified Technology Specialist (MCTS) (Training)
Training Institute:
Microsoft
Date Attended:
January 2008
Measuring and Fault Location of Fiber Optics Cables (Training)
Training Institute:
Telecom egypt
Date Attended:
April 2007
MBA (Master of Business Administration) in project Mnagament (Training)
Training Institute:
Graduate School of Business - Arab Academy for Science and Technology
Date Attended:
November 2009
Unix Fundamentals (Training)
Training Institute:
Telecom Egypt
Date Attended:
May 2010
SDH & DWDM (Training)
Training Institute:
ZTE University - CHINA
Date Attended:
December 2012
CCNA (Training)
Training Institute:
Telecom Egypt
Date Attended:
April 2009
SDH Basics (Training)
Training Institute:
Telecom Egypt
Date Attended:
June 2008

Hobbies

  • Reading,Travel