Amr Mohamed Refaat, O&M Optical Transmission Department Manager

Amr Mohamed Refaat

O&M Optical Transmission Department Manager

We - Telecom Egypt

Lieu
Egypte
Éducation
Baccalauréat, Electronics & Communication Engineering
Expérience
23 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :23 years, 7 Mois

O&M Optical Transmission Department Manager à We - Telecom Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis août 2017

• Managing and directing the team (Engineers and Technicians) of O&M of Dakahlya Region optical network PDH, SDH, DWDM and OTN.
• Installation, testing and commissioning of Alcatel, Nokia and ZTE and any Transmission equipment.
• Monitoring alarms, network performance, network optimization, opening and analyzing trouble tickets, troubleshooting and isolating failures related to Alcatel, Nokia and ZTE Transmission equipment.
• Plan and Perform preventive maintenance tasks for network equipment and sites.
• Supervise the new projects execution and Prepare reports regarding status of the projects.
• Monitor and report upon network performance and capacity.
• Identify and diagnose complex problems and factors affecting network performance.
• Evaluate and identify opportunities for network performance and functionality improvements.
• Provides guidance and direction for less experienced engineers.
• Prioritizes work according to business priorities and production availability requirements.
• Ensure network policy, controls, and procedures are maintained throughout the team.
• Escalation of network issues to management.
• Provide team leadership, advanced system administration, operational support and problem resolution for a large complex network environment.
• Assign tasks, track time, manage projects, conduct workflow analysis and perform team status reporting.
• Coordinate resources for the team by performing detailed planning, assigning tasks and team mentoring.
• On call as needed for problems and incidents.

Senior O&M Optical Transmission Engineer à Telecom Egypt
  • Egypte
  • juillet 2001 à juin 2017

• Operation and maintenance of Optical Networks for Dakhlia Governorate.
• Operation and maintenance of SDH and DWDW equipment of Alcatel, ZTE.
• Commissioning and Acceptance tests for the new projects.
• Installation, testing and commissioning of Alcatel and ZTE equipments.
• Monitoring alarms, network performance, network optimization, opening and analyzing trouble tickets, troubleshooting and isolating failures related to Transmission equipment.
• Plan and Perform preventive maintenance tasks for network equipments and sites.
• Supervise the new projects execution and Prepare reports regarding status of the projects.
• Working experience in Alcatel NMS:
1. RM, EM management system for ADM equipments on SUN servers.
2. 1354 RM, 1353 SH management system for OMSN equipments on HP Servers.
3. 1354 BM-ETH management Server for Ethernet Management.
4. 1350 OMS 11 (WDM, SDH, PKT, EML, USM) on HP Servers.
• Working experience in ZTE management NetNumen U31 for (SDH, WDM).
• Working experience in Alcatel ADM and OMSN equipments 1G (Fox 1631, 1641smc, 1651sm, 1661smc), 2G (1660sm, 1650sm, 1662smc, 1670sm), DWDM (1830 PSS 32/36)
• Working experience in ZTE SDH ZXMP (S325, S385), DWDM ZXWM (M920).
• GEth, SDH rates, PDH rates operation and maintenance.
• Using the OTDR (hp, wavetek) and Arc splicing equipments (Fujikora).
• Hands on experience with test and Measurement equipment (SDH analyzer, PDH analyzer, Optical Measurement Equipment, Optical power meter, Optical Attenuator)
• Perform 24x7 supervision (availability and performance) and configuration changes activities and duties for entire network using the network management tools to insure highest reliability and availability.
• Knowledge in NOC operations (shift duties, fault handling, dispatching, testing, change management, reporting, etc)
• Familiar with transmission equipment fixed transmission and has ability to deal with the DDF, ODF.
• Part Time Instructor for (SDH transmission, Alcatel SDH Equipment, WiMAX, Wi-Fi, CDMA, DWDM, GSM, Telecommunication Fundamentals)

Temporary Department Manager of Mansoura O&M Transmission Department à Telecom Egypt
  • Egypte - Le Caire
  • novembre 2012 à mai 2013

Manage O&M Transmission Mansoura Department activities

Technical Support Engineer à Egypt Network
  • Egypte - Le Caire
  • août 2000 à mai 2001

Computer Networks installation & Maintenance
Dial up Users support

Éducation

Baccalauréat, Electronics & Communication Engineering
  • à Faculty Of Engineering,Mansoura University
  • juillet 2000

Study Communication & Electronics Engineering

Master, MBA (Master of Business Administration) in Project Management
  • à Graduate School of Business - Arab Academy for Science, Technology & Maritime Transport
  • février 2000

Master Degree - MBA in Project Management

Specialties & Skills

Telecommunication Services
Optical Transmission
Project Management
Computer Networks ,Tcp/Ip , MicroSoft Networking,Network Security and configuration
Operating Systems: Windows 2000 Server ,Windows 9x, Windows ME
Operating & Maintaining SDH,PDH networks
Web Servers Microsoft IIS 5.0
Soft Skills (Communication Skills,Problem Solving,Buisness Writing,Team Work,Presentaion skills)
IP and Qos:IntServ, DiffServ, MPLS Voice over IP introduction.
Introduction at GSM,CDMA,UMTS,GPRS
HP UNIX , Sun Solaries UNIX
Technology and Application of Frame Relay and ATM
alcatel transmision equipments (ADM equipments &OMSN equipments )
Using the OTDR (hp, wavetek) and Arc splicing equipments (Fujikora)
Installation, commissioning of PDH and SDH equipment.
Using Test Equipments (SDH & PDH) Analyzers.
Manage System Backups Of Dakhalia Governorate
Responsible for maintenance, traffic analysis and capacity planning
MBA (Master of Business Administration) in project Mnagament
ZTE SDH and DWDM
AutoCAD

Langues

Arabe
Expert
Anglais
Expert

Adhésions

Mansoura Gezerat el waord Club
  • Member
  • August 1990

Formation et Diplômes

NGN - Next Generation Network (Formation)
Institut de formation:
NTI
Date de la formation:
January 2011
(MCP) at Windows 2000 profissional. MY ID:2989595 (Formation)
Institut de formation:
Microsoft
Date de la formation:
January 2003
Microsoft Certified Professional Developer (MCPD) (Formation)
Institut de formation:
Microsoft
Date de la formation:
January 2008
PMP preparation Course (Formation)
Institut de formation:
Telecom Egypt
Date de la formation:
May 2011
Microsoft Certified Technology Specialist (MCTS) (Formation)
Institut de formation:
Microsoft
Date de la formation:
January 2008
Measuring and Fault Location of Fiber Optics Cables (Formation)
Institut de formation:
Telecom egypt
Date de la formation:
April 2007
MBA (Master of Business Administration) in project Mnagament (Formation)
Institut de formation:
Graduate School of Business - Arab Academy for Science and Technology
Date de la formation:
November 2009
Unix Fundamentals (Formation)
Institut de formation:
Telecom Egypt
Date de la formation:
May 2010
SDH & DWDM (Formation)
Institut de formation:
ZTE University - CHINA
Date de la formation:
December 2012
CCNA (Formation)
Institut de formation:
Telecom Egypt
Date de la formation:
April 2009
SDH Basics (Formation)
Institut de formation:
Telecom Egypt
Date de la formation:
June 2008

Loisirs

  • Reading,Travel