Amr Yousef, Head Of Organizational Development

Amr Yousef

Head Of Organizational Development

Mansour Group

Location
Egypt - Cairo
Education
Bachelor's degree, English
Experience
21 years, 1 Months

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Work Experience

Total years of experience :21 years, 1 Months

Head Of Organizational Development at Mansour Group
  • Egypt - Cairo
  • My current job since December 2016

1. Lead the development and implementation of the corporate Organizational Development and Learning & Development Strategies, Plans and Policies managing implementation against agreed corporate time frames and reporting against agreed performance measures.
2. Lead the Human Resources business process improvement activities through methods such as: analyzing process design and flow, leveraging the return on technological capabilities, and recommending improvements using technological functionality and participating as a member of a team to build project plans and implement improvements.
3. Design and facilitate the implementation of change management programs to support cultural & organizational change and performance improvement in line with organizational values; facilitate the development. embedding and application of quality improvement skills in support of performance improvement programs across the organization.
4. Develop the corporate People & OD Strategy and Operational Plan and support the HR Director in the management and development of the Directorate. This involves medium to long term strategic planning to ensure operational plans are aligned with the People & Organizational Development Strategy and national developments.
5. Lead the development and implementation of the Staff Performance Management Strategy delivering against agreed performance measures and project plans over the lifetime of the Strategic Framework; to lead the integration and embedding of KSF in supporting effective objective setting, personal development planning and performance management.
6. Work with the HR Director to implement and embed a Balanced Scorecard measurement framework for the HR & OD functions that enables the demonstration of value added by the Directorate to the wider organization.
7. Contributes to the planning, development, implementation and evaluation of the HRIS strategic road map. Develops and implements short- and long-term department goals and objectives to ensure the delivery of effective and efficient services. Identifies business challenges and uses data analysis to help influence changes to the operations, process or programs.
8. Manage the development and implementation of core HRIS business processes and service excellence technology solutions that align with corporate needs and technical priorities.
9. Consult with Project Sponsors to develop business requirements documents, develop project charters, work breakdown structures, project schedules and milestone plans, risk management, communication plans and transactional service requirements.
10. Provides leadership to team members through coaching, guiding and modeling key behaviors and strategies, encourages dialogue and Ensures digital enablement of workforce and builds all HRIS practices in support of our corporate vision.
11. Reporting, analytics and dashboards to provide business intelligence needs in the areas of headcount, data changes, employment trends, etc.

Head of HR Operations at Mansour Group
  • Egypt - Cairo
  • September 2011 to December 2016

1. Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, moral and motivation, culture and attitude development, performance appraisal and quality management issues)
2. Establish and maintain appropriate systems for measuring necessary aspects of HR development
3. Monitor, measure and report on HR issues, opportunities and development plans and achievement within agreed formats and timescales
4. Manage and develop direct reporting staff.
5. Manage and control departmental expenditure within agreed budgets.
6. Liaise with other functional / departmental head so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purpose and achievements.
7. Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to directors, managers and staff within the organization.
8. Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team.
9. Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care.
10. Audit and authenticate all documents related to legal, salary statements and distribution, policies etc.
11. Plan for employee’s performance appraisal; develop tools for appraisal, job evaluation and development.
12. Plan and direct for Training of employee including senior managers, maintain contact with outside resources for training.

Human Resources Senior Coordinator at the Group Securities Qatar
  • Qatar - Doha
  • April 2009 to June 2011

• Deliver full recruitment services including front end needs analysis, job postings, sourcing, interviewing, and employee offers.
• Build strong relationships with local organizations, recruitment agencies, educational institutions, learning and development suppliers to achieve our business objectives.
• Establish & maintain documentation system that regulates the business rules.
• Take a lead role in developing partnerships with local educational institutions, identifying and implementing a strong co-op recruitment program.
• Assist with the identification of training needs, the selection, development and delivery of appropriate programs.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
• Provide coaching and resources to employees and managers with respect to career development, compensation, staffing initiatives, and performance management and employee relations.
• Prepare monthly, quarter and progress report on the department activities and accomplishments.
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• Assist in the development and implementation of programs that will drive increased employee satisfaction and commitment levels.
• Assist in compiling relative HR metrics, analyzing, reporting and identifying trends with recommendations provided.

Operations Assistant Manager at the Group Securities Qatar
  • Qatar - Doha
  • November 2006 to April 2009

• Coordinate projects activities including projects efforts, plans and all related issues to ensure projects are delivered on time.
• Work with the Operations Manager to develop Post Implementation Review (PIR) report for each project in order to capture the strengths and weaknesses points to improve future project work and solutions.
• Work as a liaison between the business and the Operations Manager in defining applications needs to increase reliability and performance.
• Prepare monthly, quarter and progress report on the department activities and accomplishments.
• Establish & maintain documentation system that regulates the business rules.
• Validate contracts under the supervision of the Operations Manager.
• Build and maintain documentation system for clients that include contracts and any other relevant documents.
• Build Quality Management and documentation Systems.
• Create user guides for software programs and creating filling system.
• Prepare correspondence, reports, forms, and specialized documents.
• Handle the department’s meetings' and trainings' logistics and procurement.
• Liaise and keep contact with subcontractors.
• Receive and screen visitors and telephone calls requiring the use of judgment.
• Keep an updated diary and calendar of events.
• Type a variety of English and Arabic letters.
• File and handle monthly expenses claims and invoices.

Software Quality Coordinator at Data Managment Systems, Egypt
  • Egypt - Cairo
  • September 2003 to November 2006

• Define the assigned Processes in Quality Management Systems.
• Assist the Project Manager in carrying out different assignments
• Create and build forms and templates relevant to Quality Management Systems.
• Review and analyze various work products.
• Tailor the organizational Processes for each project.
• Perform monthly and weekly facilitation Audits for the assigned projects.
• Submit the Weekly Process Compliance Checklist to the Project Manager and doing the follow up to close the Noncompliance.
• Evaluate and analyzing received offers from tenders.
• Act as the department's liaison officer.
• Identify the training needed and suggesting special trainings based on the Project requirements.
• Conduct the required trainings encompassing different project management knowledge Areas.
• Provide consultancy services to relevant stakeholders.
• Orient and train new comers.

Documentation and Translation Coordinator at Data Managment Systems, Egypt
  • Egypt - Cairo
  • February 2003 to September 2003

• Create & translate user guides for software programs.
• Translate business specifications into user documentation.
• Provide logistical, administrative and procurement assistance to the department.
• Liaise with different departments to improve document quality and usability.
• Compile, sort, and verify accuracy of data.
• Design flyers and Brochures.
• Create the Online Help section.
• Assist Unit Head in putting plans and submitting status reports.

Education

Bachelor's degree, English
  • at Helwan University
  • September 2002

Specialties & Skills

Organizational Development
Process Management
Organizational Change
Organizational Design
Process Management
Organizational Structure Design and analysis
Talent Management
Organizational Development
People Analytics

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert
Arabic
Native Speaker

Memberships

Society of Human Resources Management
  • Professional Human Rescources
  • March 2013

Training and Certifications

People Analytics and Evidence-Based Management (Certificate)
Date Attended:
April 2019
Professional Behaviors and Driving Forces Analyst (Certificate)
Date Attended:
December 2016
Human Resource Business Professional - Accredited by HRCI (Certificate)
Date Attended:
April 2013
PMP Accredited by PMI (Certificate)
Date Attended:
October 2008