Global Mobility Advisor
Burberry
Total years of experience :13 years, 8 Months
Coordinate global expat assignments and permanent relocations through the assignment lifecycle
* Advising business areas on appropriate mobility approaches
* Implementing Assignment Pro having no previous technology experience
* Training the global regions on using the software Assignment Pro
* Prepare assignment packages, documentation and costings
* Briefing assignees on policy and process
* Supporting assignees during their assignment
* Liaising with home and host country mobility/HR and other internal stakeholderes eg Tax & Payroll
* Instructing and liaising with third party vendors e.g. Deloitte, Sterling etc
* Instructing global payroll deductions
* Tax compliance and reporting (P11D and short term business visitor reporting)
* Immigration - arranging for appropriate visas and extensions
* Implementing a separate mobility policy for retail employees
* Created cost savings through a more flexible policy and changing the temporary accommodation providers
* Managed to successfully keep the mobility function going after just 6 months experience without a manager or any
other mobility team members for 3 months.
Work closely with HR colleagues across the business to monitor, review and update all policies in line with current
legislation and best practice.
* Provide an advisory service to employees ensuring that they are fully aware of the various compensation and
benefits such as healthcare, employee discount and the cycle to work scheme.
* SAP reporting
* Ensure compensation matters are handled fairly and consistently in line with legal and company requirements.
* General support to the team and the SVP of Reward & Recognition.
Acted as a liaison between customers and D&B product and service areas and was responsible for ensuring
customer satisfaction. I supported new and existing customers by supporting sales plans -gathering feedback from
customers on Dun and Bradstreet's service and products and presenting this back to our sales team twice a month.
Often dealt with complaints from directors and company secretaries of businesses who D&B consider to be high
risk - analysed their credit reports and discussed with them ways in which to improve their credit rating.
* Have gained excellent communication skills through having to frequently deal with angry and irate customers and
adapting the way I communicate depending on who I am speaking to. These skills are proven by my winning of
this quarter's bonus having reached above the target for customer satisfaction (measured by surveys sent out to
customers)
Analysing and preparing the yearly accounts of organisations to make sure that they are a true and fair
representation of their actual financial situation. This was done using programmes such as SAPA and SAGE.
* Chasing up bank confirmation letters for clients
* Preparing bank reconciliations.
* Communicating with clients, normally directors of the company, to gain necessary documents for the financial
statements.