Client Relationship Manager/Short Term Agent
Driven Holiday Homes
Total years of experience :12 years, 1 Months
currently working as client relationship and holiday home agent
Management - coordinate with Sales Head, Legal & Finance Division to make sure that Agreement
has been negotiated, reviewed, amended, finalised, executed and complied as final.
* Registration Management - doing registrations for Clients, Vendors, Partners. Ensure All Legal documents
required are being provided.
* Assisted in creating and distributing Proposals to clients.
* Calendar Management - arrange business heads meetings with clients, partners and sales.
* Managing General Domain Mails of the Company & Client Portals.
* Managing Client/Vendor Agreements & Authorized Certificates of the Organization.
* Organizing in the participation of local events and international exhibitions.
* Attending Partner Seminars & Events to expand the relationship between BDM & Clients.
* Act as a core player in the absence of BDM.
* Strong handling of sales operations.
www.gse.ae
* Develop long-term relationships with potential Vendors in China and UAE.
* Assisted in the development of the pricing structure as well as other contract terms and conditions.
* Assisted in negotiation of contracts, including joint venture agreements.
* Handling the calendar promotions for the retailers during the year.
* Repairing all kind of reports such as sales, competitors, retailers, collections and cost of sales.
* Monitoring the rebate programs and marketing funds.
* Following up the RMA between our service centre and vendors on weekly basis.
* Arranging all kinds of meeting with local and regional clients.
* Arranging monthly and quarterly sales report and targets.
www.axtrom.com
* Process proforma invoice and sales invoices and executing in time.
* Preparation of quotations according to the sales team requirement.
* Interact with salespersons to discuss production and goods receiving.
* Coordinate with suppliers regarding orders and incoming shipment.
* Follow up inbound and outbound shipment with forwarders and logistics.
* Lead sales calls with team members to establish sales and customer retention goals.
* Managed $5, 000, 000 sales portfolio with our BDM.
* Resolved an average 28 customers generated monthly and annual sales reports.
* Trained in negotiations and time management.
* Resolved customer complaints by exchanging merchandise, refunding money, adjusting bills, complaints per
month regarding sales and service.
* Follow up payments.
Preparing sales orders and quotations.
* Monitoring outgoing shipments and stock production on daily basis.
* Handling and maintaining annual maintenance contract.
* Coordinating with service engineers on daily and weekly tasks.
* Planning the schedules for client's visits on weekly and monthly basis.
* Reporting directly to the sales director.
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