Administrative Assistant
M T F Properties
Total years of experience :13 years, 3 Months
Provide administrative support to ensure real estate smooth transaction. This includes managing paperwork, complying with legal procedures, and keeping track of transaction documents. Preparing tenancy contract and Ejari.
Act as a liason between clients and real estate team and providing excellent customer service such as answering phone calls, making follow ups and scheduling appointments.
Responsible for managing and organizing data related to clients, properties and transactions..
Preparing tenancy contract and Ejari. Registration of the Broker.
Setting goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals.
Coordinating with customer/ buyer regularly to maintain proper amount of stocks in the market. Calling/Dealing with the supplier to purchase new products. Ensure availability of products all the time in thedisplay. Ensure that sufficient inventory is available at the store to avoid stock out and maintain minimum and maximum stock. Monitor and ensure compliance of, the Hygienic of showroom and store area ensuring standards for quality, customer service and health and safety are met and resolving health and safety, legal and security issues, if any.
Monitor and improve the branch performance by putting an effective action plan for the studies or surveys provided to increase customers & suppliers satisfaction. Keep in touch with the supplier daily for delivery and to avoid out of stock. Ensure that the revised prices are updated on time. Submit Regular reports to Branch manager for effective monitoring and control over the employees, sales and ROI Review continuously showroom operations and suggest new practices for better performance and better customer service. Coordinate with suppliers to ensure quantities supplied are based on genuine requirements.
Provide administrative support to Branch owner to ensure smooth functioning of the showroom. Receive, respond and relay mails appropriately. Assist seniors or other support staffs in administrative functions. Arrange all showroom related documents and ensure proper correspondent between the branches and departments by coordinating with branch driver. Archive service reports from the third-party suppliers and reproduce as and when necessary. Perform all clerical work such as sorting, compiling, and maintaining of office related files in compliance with the operation procedures. Coordinate with electrician, plumber, A/C technician etc. for frequent maintenance and repair related to all assets of showroom. Displaying and arranging the items appropriately to keep good visibility. Inform the staff with the training requirement, save training records and ensure that the branch is achieving the training KPI. Optimize sales volume by identifying profitable and fast moving items Reviewing customer feedback or demands to predict sales trends. Build constructive customer relationships in each market Generate the sales reports per the requirement of concerned branch. Ensure that the private label and import items are available. Monitor staff to ensure compliance with the establishments food safety policies, procedures and standards.