أنالين fernandez, Receptionist

أنالين fernandez

Receptionist

MIDDLE EAST ALLIANCE LEGAL CONSULTANCY

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, BACHELOR OF SCIENCE IN EDUCATION
الخبرات
15 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 2 أشهر

Receptionist في MIDDLE EAST ALLIANCE LEGAL CONSULTANCY
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ يناير 2016

HANDLING INCOMING CALLS, TRANSFERRING DIRECTLY TO THE SPECIFIC PERSON. KEEPING THE RECEPTION AREA TIDY. PHOTOCOPYING AND SCANNING OF DOCUMENTS. GREETING CHEERFULLY THE CLIENTS COMING FOR A MEETING AND ASSISTING THEM TO THE CONFERENCE ROOM. ANSWERING INQUIRY CALLS PROMPTLY AND POLITELY. TAKING DOWN THE NAMES AND DETAILS OF CLIENTS AND GIVING THEM TO THE CONCERNED ASSOCIATE. SENDING EMAILS TO A RECIPIENT OR NUMBERED EMAILS THROUGH GOOGLE DRIVE.

CUSTOMER SERVICE REPRESENTATIVE في BANK OF THE PHILIPPINE ISLANDS
  • الفلبين
  • ديسمبر 2008 إلى سبتمبر 2015

ASSIST AND ACT IMMEDIATELY ON CLIENT'S INQUIRIES, NEEDS AND COMPLAINTS.ALSO HANDLE CASH AND CHECK DEPOSITS, PROCESSED FOREIGN EXCHANGE, BILLS PURCHASE AND INWARD AND OUTWARD REMITTANCES.INCLUDED IN MY JOB IS COMPILING CLIENT'S FILES AND DOCUMENTS.I ALSO HANDLE TELEPHONIC INQUIRIES.ALSO ASSIST IN ACCOUNT OPENING AND OBSERVED KNOW YOUR CLIENT PROTOCOL.THE MOST IMPORTANT ROLE IN MY JOB WAS TO PROVIDE THE EXCELLENT BANK SERVICES TO OUR CLIENTS, AND CROSS SELL THE PRODUCTS OF THE BANK. I ALSO DID CALL LIST OF CLIENTS TO OFFER THEM ABOUT THE NEW PRODUCTS AND SERVICES AND INVITED THEM FOR AN APPOINTMENT TO VISIT THE BANK.

الخلفية التعليمية

بكالوريوس, BACHELOR OF SCIENCE IN EDUCATION
  • في TIWI COMMUNITY COLLEGE
  • أبريل 2008

I GRADUATED WITH AN ACADEMIC AWARD. I WAS ALSO A CONSISTENT HONOR STUDENT. I GET THE HIGHEST GRADE AS PRACTICE TEACHING STUDENT. I PASSED THE LICENCE EXAMINATION FOR TEACHERS.

Specialties & Skills

Foreign Exchange Management
Remittances
Cashiering
Customer Service
microsoft office
cashiering
account opening
foreign exchange handling
remittances/ wire transfer
customer service
Telephone handling

اللغات

الانجليزية
متوسط
الفيلبينية
متمرّس
العربية
مبتدئ

العضويات

royale business club
  • independent distributor
  • May 2015

التدريب و الشهادات

unit investment trust fund (الشهادة)
تاريخ الدورة:
August 2015
صالحة لغاية:
September 2015
teller certification program (الشهادة)
تاريخ الدورة:
December 2008
صالحة لغاية:
September 2015
UCAS TRAINING (تدريب)
معهد التدريب:
UCAS TRAINING/ BPI
تاريخ الدورة:
July 2014
low counter certification (الشهادة)
تاريخ الدورة:
August 2015
صالحة لغاية:
September 2015

الهوايات

  • interest in interacting with other people
    i am also an independent distributor of royale business. i am selling health and beauty products as an additional income. that way my selling skill is being developed.