Technical Assistant
Q8REALTOR
Total years of experience :11 years, 9 Months
Organization Period Designation Website \nVarnik Systems Services (P) Ltd. \nOn behalf of Mass System Services Inc (U.S.A) \n12/12/2011 to 12/5/2013 \nAD& Exchange \nAssociate System Engineer L1 \n \nwww.msservicesinc.com \n \n \nProject \n \nClient Role Website \nStanley Black and Decker L1 Administrator WWW.StanleyBlackandDecker.com \n \n \nResponsibilities \n• Handling AD & Exchange issues. \n• Managing DNS (using infoblox) \n• Handling OUTLOOK and Calendar issues which are not resolved by service desk. \n• Using the Alert logic for various task. \n• Handling issues withAccellion Secure File Transfer (ASFT) \n• Enabling and configuration OCS for users. \n• Handling PASSWORD STATION issues. \n• Involved in Patching for around 300 servers. \n• Monitoring RIGHTFAX. \n• Handling Office Communications Server (OCS/Live Meeting) issues. \n• DFS Issues (L1 level) \n• Have experience in Service Now ticketing tool. \n• Taking reports like Active Sync, DCDiag, Active Node, SCOM and OCS. \n• Performing actions in Microsoft Exchange Hosted Services (MEHS), Exchange management console.
AD & Exchange Admin L1
Education Details
• BE in Computer Science fromVinayaka Mission's KirupanandaVariyar Engineering College (Vinayaka Mission's Deemed University, Salem) in 2007 - 2011.
Technical Assistant, facilities coordinator, property administrator, AD exchange admin
Hard working and open minded to accept challenging job.
Hard working and open minded to accept challenging job.