Project Coordinator
Salam Technology
Total years of experience :20 years, 8 Months
• Creation of all documentation required for QATAR PETROLEUM project cycle
• Prepare Schedule Task Analysis.
• Provide assistance with project related activities as required
• Prepare Management Reports and Project Status Reports
• Managing resources and relationship with external stakeholders.
• Maintaining Project Track Record and follow up.
• Data control related to projects.
• Document Controlling
OMNIX QATAR COMPANY
Project Supervisor March 1 2012
Doha - Qatar
• Presently working as Project Supervisor in QATAR OLYMPIC COMMITTEE site.
• The project is based on Drawings & Manuals Archiving & Upload.
• Daily data review and data back up
• Preparing Quality Assurance and Quality Check
• Submitting weekly report and monthly report
• Weekly bulk uploading process
LOGIN TRADING EST (DARWISH GROUP) August 2 2010
IT Administrator
Doha - Qatar
• Day to day updating the latest IT technology in the hardware and software management.
• Assign different identification numbers for different employees.
• Handling client queries on immediate basis.
• Increase Productivity & Analyze the failure and success point
• Sending proposals to many companies for Sales, Services and Annual Maintenance Contract.
• Negotiating with dealers and distributors for good pricing.
• Updating the Employee target sheet.
PROFESSIONAL EXPERIENCE
DARWISH COMPANY INDIA (P) LTD July 1 2009 - July 31 2010
IT Manager
Trivandrum, India
• Meet the dealers as well as retailers directly; give product information and new promotional activities.
• Achieve pre-determined sales target.
• Provide training to the dealer's sales executives.
• Manage and motivate the dealer's sales executives to achieve business target.
• Solve customer as well as dealer's problem if any.
• Maintain good relationship with Installation Service Providers (ISP)
• Maintain dealer relationship as well as customer relationship and follow up for further references.
PROFESSIONAL EXPERIENCE
ICICI Prudential Life Insurance Co. April 3 2006 - June 30 2009
Branch Manager
Trivandrum, India
• Account servicing clients and getting business from them.
• Advising clients on their equity portfolio for long term investments as well as positional trading ideas in stocks for the short/ medium term tips and market related information.
• Advising the clients to invest in the right investment scheme depending upon their future needs and returns.
• Handling client queries on immediate basis.
• Increase Productivity & Analyze the failure and success point.
• Maintaining working relations with clients by keeping the up-to-date with the market position.
• Profiling Customers and provide financial products to meet customer needs.
• Manage and motivate a team of 26 Unit Manager and 186 agents achieve business target.
• Ensuring the highest levels of service to the customer.
PROFESSIONAL EXPERIENCE
TVS Automobile Company April 15 2003 - March 31 2006
Customer Care Manager
Trivandrum, India
• Pioneered the concept of a beat map within the company to streamline the process of regularly meeting warm customers & repeatedly reinforcing our products for Top of the mind Recall.
• Event Management of various Workshops & displays to improve the brand image of the company among the target audience thereby inculcating a spirit to serve among our own employees.
• Single handed Responsible for conducting all displays, check-up, camps / workshops in Trivandrum Zone. Training & Development of Junior Staffs / Support Staff.
• Providing Hospitality for walk in customer in Showroom and Service sections.
• Managing Customer Care Relation Executive (CCRE) and gives proper training in hospitality.
• Clearing customer quarries on priority basis.
• Convince the hot customer by adopting colorful offers.
Bachelor of Social Science B.A Economics (main) -2010-2012
Diploma Computer Application SOFTWEAR SKILLS