Senior Financial Analyst
Moneygram
Total years of experience :21 years, 3 Months
1. Participating in projects for planning, forecasting, management reporting and analysis.
2. Providing analytical and business decision support to drive financial forecasts, strategic goals.
3. Develops reporting, compile and review, analyze trends and prepare insightful presentations to
support product, regional, functional leaders, digital revenue and international teams.
4. Develop, maintain queries, reports, and metrics using Cognos/ Essbase to provide customized
information for users to make decisions affecting Moneygram.
5. Perform analysis of product/process/training/campaign launches in the environment.
6. Presentation and writing skills and the ability to convey a message that is understandable and
relevant, linking business issues, financial results and strategy.
7. Analyze customer data and link it to financial / business performance.
1. Proactively communicating, liaising with internal and external stakeholders to provide analytics
support and driving improvements and recommendations for articulating business insights. Also
active participation in corporate level BI projects.
2. Translate and summarize complex analytic findings into actionable recommendations. Quantify
the impact of initiatives as well as identify new opportunities to improve operational efficiency
across the Contact Centre.
3. Publication of analytics reports with business insights on a periodic basis to relevant
stakeholders.
4. Develop Balanced Scorecards for critical skill-sets in the organization in order to ensure a focus
on all key KPIs.
5. Development and delivery of data analytics, data mining and reporting solutions on a daily basis,
that scales across massive amounts of both unstructured and structured data.
6. Interact professionally with a diverse group, executives, managers, and subject matter experts
by displaying excellent verbal and written communication skills.
7. Work on the sales analytics have delivered potential incremental earnings of $1.2 million USD on
a annualized basis subject to sustained implementation of the changes proposed by tweaking
existing dialer strategy and gaining deep understanding of customer behavior.
1. Senior Analyst / Assistant Manager with the Global Analytical Centre- Data Quality team, 15 FTE’s reporting.
2. Managing teams involved in quality checks of data across various asset classes under Structured Finance and
Ratings & Reference for Standard & Poors.
3. Client Relationship - Developing and enhancing business relationships with Internal and External Stakeholders.
4. Exploring and executing Lean projects, process efficiency, Quality initiatives.
5. Involved in process transition from third party S&P vendor to in house CRISIL
6. Ensuring timely and accurate publication of metrics and dashboards to the stakeholder.
7. Increasing awareness and Dissemination of information about importance of Quality and different quality tools
through different forums and channels, thereby inculcating quality culture across teams.
8. Team management (Non Managerial), Appraisals.
9. Recruitment.
1. Assistant manager / Senior Business Analyst with the Trade and Treasury Business Analytics team (Non IT).
2. Assist Product/ Market manager based out of Citibank London to achieve revenue targets for Cross Border payment
product by supporting sales and marketing initiatives.
3. SPOC (Single point of contact) for launch of complimentary products.
4. MIS, Product Health Metrics/ Health Tracker, case studies for client presentation.
5. Market research to identify potential customers and sharing it with sales team as potential opportunities.
6. Competitor’s, Revenue & Seasonality analysis.
7. Forecasting & budgeting through interaction with Client sales management team.
8. Root cause analysis on product performance through discussion with Cash & Country / regional head.
9. Tracking deals in pipeline till implementation and liaising with implementation managers.
10. Managing Analytics Operations team and supporting senior management in EMEA.
11. Maintaining, troubleshooting any issues on the Global Management Reporting System, database for all the financial
numbers, Headcount, Expenses and Product performance for different products for all EMEA countries.
12. Tracking exposure report for 50+ EMEA countries and supporting EMEA senior management in reducing risk to the
business via monthly and weekly Metrics, Decks, Dashboards and Presentations and calls with country and product
heads, Deep Dive analysis on headcount, product performance and expenses.
13. Team Leader, Process Quality analyst and a Process trainer for Citigroup(US Mortgage process) team.
14. MIS for the client & senior management.
15. Deep Dive analysis of the errors by the underwriting and the calling team (Voice process) and conduct cross
functional trainings resulting in reduction of errors. Also conduct refresher training periodically as applicable.
15. Created the Agent management plan, CBT (computer based training module) to reduce training time.
16. Draft Training schedule, training new joinees followed by certification tests.
17. Creating and maintaining training material for new hires, SOP, methodology, Process flow, Data dictionary.
18. Initiated and implementing online test in the process.