Ananth Kumar Krishna

Change Manager at Microland

• Other
• April 2006 to June 2014

• Receives, logs and allocates a priority to all requests for changes that are totally impractical
• Tables all Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issues an agenda and circulates all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration
• Decides which CAB members will come to which meetings, who gets specific RFCs depending on the nature of the RFC
• Convenes urgent CAB or ECAB meetings for all urgent RFCs
• Chairs all CAB and ECAB meetings
• Authorizes acceptable changes, either alone or after a CAB or ECAB has taken place
• Issues change schedules
• Liaises with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules
• Updates the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality
• Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out of have failed
• Reviews all outstanding RFCs
• Analyses change records to determine any trends
• Closes RFCs - Timeliness is Met
• Produces regular management reports
• Migration - Loading Balancing in the exchange & Blackberry Environment
• Capacity Management Across Databases
• Planning - Migration
• Monthly Reporting
• Share Point - Operations - Developers
• Manage team productivity - Projects Deadlines
• Regular Updates to Stake Holders ( Meetings)
• Mitigation Risks ( Analysis )
• Ensure Projects are completed within the deadline date committed
• Monthly dashboard Review
• Planning ( SIP ) etc