Human Resources Manager - Western
Alrajhi Investments
مجموع سنوات الخبرة :19 years, 10 أشهر
- Eliminated inefficiencies and improved systems using highly analytical, results-driven approaches.
- Developed, analyzed and executed budgets to allocate current resources and estimate future financial needs.
- Elevated business with improved talent acquisition and retention strategies.
- Facilitated communication between departments to maximize production and improve customer service.
- Tracked work of management team and offered strategic suggestions for improving results.
- Set and improved firm policies and procedures.
- Developed strategies and arguments in preparation for presentation of cases.
- Developed strategies for accomplishing firm's key performance indicators.
- Interpreted laws, rulings and regulations for individuals and businesses.
- Represented the company in contract negotiations, obtaining favorable terms with persistence and a knowledgeable approach.
- Moderated disciplinary actions, regularly reviewing actions and recommending changes.
- Supported legal proceedings by testifying on contract terms or labor relations issues.
- Prevented many labor issues through management and supervisor training on positive labor relations and how to properly maintain working conditions.
- Increased employee job satisfaction through positive grievance management systems, as well as preventive measures.
- Determined the validity of union complaints and initiated corrective actions based on in-depth investigations.
- Drafted professional proposals and counter-proposals for labor negotiations.
- Managed relations with unions and labor groups, including negotiating collective bargaining agreements and monitoring execution.
- Identified potential impacts of proposed agreement changes and assessed methods to mitigate negative changes.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Delivered fast and friendly service to handle questions and service complaints.
- Approached and solved problems with initiative and sound judgment.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Verified compliance with applicable regulations and requirements and facilitated solutions to identified issues.
- Oversaw employee recruitment, training and onboarding processes.
- Hired qualified employees using targeted strategies to reach candidates.
- Kept paperwork updated with internal standards and legal requirements.
- Simplified decision-making with detailed reports for executive team.
- Improved productivity after reviewing and modifying operations and workflows.
- Championed new policies and regulations to minimize production errors and incidents.
- Prepared executive reports using operational and output and data.
- Managed daily workloads by organizing schedules and delegating tasks.
- Simplified project management processes using task management tools.
- Investigated customer complaints, identifying and changing processes to remove faults.
- Assisted managers and human resources staff with running consistent and compliant operations by communicating and explaining policies and procedures.
- Filled in for upper management, handling routine operations and special projects with knowledgeable leadership.
- Supported HR team with staffing, new hire orientations and onboarding processes.
- Tracked employee data with Oracle ERP, updating personnel records and tracking incidents.
- Managed HR recordkeeping, including enticing new hires, status changes and enrollments.
- Oversaw evaluation, classification and rating of occupations and job positions.
- Maximized employee satisfaction and reduced turnover with motivational strategies
- Identified issues and solutions to eliminate backlog and maximize workflows.
- Managed employee relations to maintain engaged, upbeat and well-performing workforce.
- Developed classifications for job roles and recruitment strategies to select optimal candidates for vacancies.
- Identified strengths and weaknesses of current personnel management strategies, recommended changes and validate proposed solutions against operational capacities and organizational goals.
- Advised department management on personnel issues, policies and procedures and helped resolve personnel issues.
- Maximized employee satisfaction and reduced turnover with motivational strategies.
- Mediated personnel disputes as link between management and employees.
- Maintained and updated employee records to reflect accurate information or changes in employment status.
- Checked employment-related paperwork against standards for completion and necessary supporting documentation.
- Received and routed incoming inquiries from employees or managers directed at human resources personnel.
- Organized travel arrangements for regional, national, or international destinations.
- Fielded inquiries from applicants, scanned paper applications and conducted initial vetting.
- Assisted with in-office meetings by setting up audio-visual equipment and arranging schedules.
- Answered HR department inquiries, forwarding calls and messages to relevant personnel.
- Provided clerical and administrative support to manager and executives.
- Inspected files to verify employee documentation and accuracy.
- Facilitated daily operations of HR department with general and administrative support.
- Coordinated new-hire orientation sessions and trained new hires on facility procedures.
- Compiled and updated employee records in digital and physical file systems.
- Scheduled and coordinated meetings and training to support HR operations.
- Sourced candidates and updated lead database to support recruiters.
- Processed personnel leave-request forms.
- Maintained positive employee relations by answering questions and offering recommendations.
- Mediated personnel disputes as link between management and employees.
- Strengthened employee knowledge and abilities, leading comprehensive training program for new and established employees.
- Advised department management on personnel issues, policies and procedures and helped resolve personnel issues.
- Coordinated disability process and return to work plans in coordination with human resources team and individual area managers.
- Forecasted personnel needs and developed strategies to meet expected labor demands.
- Improved employee retention by increasing job satisfaction and enhancing communication.
- Organized employee records consistently, staying compliant with internal and government requirements.
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