أنس مقدادي

Qasr Al-Aman Company Specialized In Manufacturing And Trading Security Doors & Fire-Resistant Doors.
Responsibilities & Duties:

• Cultivate strong client relationships.• Drive strategic sales
planning.• Proactively generate leads.•Prepare competitive
proposals.•Closing deals.• Customer technical support.• Conducted
comprehensive inspections and assessments to verify the accuracy
and quality of installation of the doors.• Enhancing customer
satisfaction and maintaining superior product integrity

Salman Group is a group specializing in the field of printing and packaging.

• Searching and approaching the new clients
• Identify leads, manage prospects, and acquire new business
• Service existing clients
• Effectively demonstrate product line
• Meet or exceed established goals for territory development and sales quotas
• Help determine pricing schedules for quotes and negotiations.‎
• Give sales presentations to a range of prospective clients
• Obtaining collections and balance of payment from clients
• Visiting clients and potential clients to evaluate needs or promote products and services.‎
• Maintaining client records.‎
• Answering client questions about credit terms, products, prices, and availability.‎
• Raw Material plan ‎
• Preparing presentations to show the company's services to the clients.‎

Extensya is a company that specializes in contact center management solutions and business process outsourcing (BPO).

• Responsible for providing outstanding service to our customers by answering questions, handling complaints, and ‎troubleshooting problems with our services.‎
• The Call center associate will handle a high volume of inbound or outbound calls or both and should seek to ‎create a positive experience for each caller.‎
• Answering phones from customers professionally and responding to customer inquiries and complaints.‎
• Handling and resolving customer complaints regarding maintenance service problems.‎
• Processing all inquiries or escalations requested by the customers.‎
• Identifying, escalating priority issues and reporting to the high-level management.‎
• Routing inbound calls to the appropriate resources.‎
• Following up on complicated customer calls where required.‎
• Obtaining and evaluating all relevant data to handle complaints and inquiries.‎
• Recording details of comments, inquiries, complaints, and actions taken.‎
• Managing administration, communicating, and coordinating with internal departments.‎
• Perform other duties as assigned by the line manager/supervisor

Coca-Cola is a company that specializes in Food and Beverage Services.

• Searching and approaching new clients.‎
• Sell the full range of products to an agreed list of customers.‎
• Supply ready-to-ship customer orders on time. Full details including delivery arrangements to be ‎included.‎
• Maintaining individual customer stock levels to the agreed requirements in order to make sure that out-of-stock problems are kept to a minimum.‎
• Advise the supervisor of any relevant competitor activity taking place in the area served.‎
• Daily reconciliation of all cheques, cash & credit sales.‎
• Responsible for marchers the products in the right way.‎