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anas obaidat, Help Desk Broadband Team Member-senior level

anas obaidat

Help Desk Broadband Team Member-senior level

Zain

Location
Jordan - Amman
Education
Bachelor's degree, computer/network engineering
Experience
15 years, 8 Months

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Work Experience

Total years of experience :15 years, 8 Months

Help Desk Broadband Team Member-senior level at Zain
  • Jordan - Amman
  • My current job since October 2008

1-Troubleshooting ADSL problems
2-Member in WiMAX lunch team and troubleshooting WiMAX problems
3-Member in HSPA+ lunch team and troubleshooting HSPA+ problems
4-2nd level support for Microwave, fiber, leased line and MPLS network
5-Troubleshooting Emails and Hosting problems
6-Simulation on the internet services (value added service test, devices test, system test, internet speed coverage test
7- Blackberry BES installaion and support
8- Blackberry handset maintenance and support
9- IPone handset support

Education

Bachelor's degree, computer/network engineering
  • at Jordan University for Sceince and Technology
  • June 2007

Specialties & Skills

Leading Sales
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Computer Hardware Troubleshooting
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Blackberry Enterprise Server
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High Speed Internet
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Network Devices
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managing and leading skills
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sales skills
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apply trainings
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communication skills
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Languages

English
Intermediate

Memberships

JEA (Jordan Engineers Association )
  • member
  • July 2007

Training and Certifications

in lap (Training)
Training Institute:
CISCO-CCNA
Date Attended:
September 2012
On-the-University study period, Training and Lectures (Training)
Training Institute:
A++
Date Attended:
February 2004
On-the-job Training and Lectures (Training)
Training Institute:
Data Analysis Using Excel Adanced Workshop
Date Attended:
April 2011
On-the-job Training and Lectures (Training)
Training Institute:
Blackberry training
Date Attended:
March 2011