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- Approve and interpreting data to support facility leadership and clinical decision-makers
- Coordinate quality issues, investigating root causes and providing solutions for corrective action in collaboration with the process owners
- Working directly and closely with all facilities to develop and/or improve quality key performance indicators and reliable processes for achieving compliance
- Provided KPI training to staff.
- Established and overseeing a portfolio of metrics for a
performance measurement and reports real and potential risk
situations to senior management
- Establishing data quality and validation processes
- monitor progress with all total quality management department activities within SEHA Business Entities, through quarterly audits

Commissioned health care services from all providers
across the clinical commissioning groups by ensuring
services are safe, patient-centered and of high quality.
- Managed the quality department to maintain high
quality care, coordinating tasks and duties.
- Supervised and couched staff in the quality department
to improve performance.
- Worked closely with NHS providers to analyze and
decrease the reported number of open Serious
Incidents (SI’s), and with CCG Board of Nurses on
quality and patient safety.
- Planned and lead teams to execute successful
improvement projects, and the analysis of complex
clinical quality data.
- Assessed and implemented clinical policies and
guidance in line with national/local requirements and
quality standards.
- Developed and monitored systems to capture contact
with patients when collating patient experience info.

Providing clinical training for National Health Service Staff across the UK, mandatory training, clinical governance and quality training.

- Commissioned health care services from all providers across the clinical commissioning groups by ensuring services are safe, patient-centered and of high quality.
- Worked closely with NHS providers to analyze and decrease the reported number of open Serious Incidents (SI’s) from 100 to 20, in a year, and with CCG Board of Nurses on quality and patient safety.
- Planned and lead teams to execute successful improvement projects including Lean and Six Sigma tools, and the analysis of complex clinical quality data.
- Assessed and implemented clinical policies and guidance in line with national/local requirements and quality standards.
- Developed and monitored systems to capture contact with patients when collating patient experience info.

- Quality improvement experience; clinical audit and Lean.
- Setting goals, planning and organising tasks.
- Project Management, and support for other staff projects.
- Coordinate quality improvement programmes across Maternity services.
- Coordinate NHSLA benchmarks across the Maternity services.
- Work experience in quality improvement processes such as Audit cycle, Lean and knowledge in Six Sigma.
- Quality control and sustain change.
- Supervise and coach staff.
- Writing Reports.

- Served in Medical/Surgical wards utilizing various skills in nursing, quality assurance, teamwork and leadership.