Senior Sales Executive
Ali Bin Ali Luxury
Total years of experience :11 years, 8 Months
• Creating a memorable shopping Experience for the Clients
• Building Customer Relationships
• Maintaining Client Satisfaction
• Carrying out Visual Merchandising (periodically)
• Keeping professional relations between all team members
• Performing Operational Tasks during duty times
• Assisting boutique managers in shop related decisions (i.e: Stock selection)
• Reporting periodically to Upper Management (DSR, Traffic report…)
PARTICIPATING IN SALES CEREMONY AND PROVIDING CUSTOMER SERVICE.
• MANAGING BOUTIQUE STAFF (SCHEDULING, TASK ASSIGNING, AND FOLLOWING UP)
• HANDLING PERFORMANCE APPRAISALS FOR BOUTIQUE STAFF (USING CLEAR EVALUATION GUIDELINES)
• TRAINING BOUTIQUE STAFF ON PRODUCT KNOWLEDGE AND SALES TECHNIQUES
• MAINTAINING BOUTIQUE STANDARDS OF OPERATIONS
• REPORTING PERIODICALLY TO HIGHER MANAGEMENT WITH BOUTIQUE OPERATIONAL FLOWS
• Maintaining and increasing the sales figures of the company
• Reaching the targets and objectives set for the fiscal year
• Establishing, maintaining and expanding customer database
• Increasing business opportunities through expanding product lines
• Developing sales strategies and techniques to increase sales
• Monitoring team performance and sales figures
• Analyzing monthly sales figures
• Collecting customer feedback
• Conducting Market research to stay up to date with product and competitors