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Anastasia Malenkova, Manager

Anastasia Malenkova

Manager·Golden Bee Lifestyle

United Arab Emirates

Bachelor's degree, Bachelor of Science in F&B and Hotel Management

Work experience

Total years of experience: 6 years, 3 months

Manager

June 2024 - July 2025

Golden Bee Lifestyle

Agios Nikolaos, Greece

June 2024 - July 2025

Oversaw daily operations of the hotel, including reservations, room service, buffe and guest
relations.Worked with the team to ensure high standards of service and guest
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Outlet Manager

November 2023 - April 2024

Rixos Premium JBR UAE,

Dubai, United Arab Emirates

November 2023 - April 2024

I oversaw VIP café lounge operations, ensuring personalized guest experiences and exceptional service. I collaborated on
promotional initiatives for the lounge and hotel events, providing feedback and support for social media content and marketing
materials. I handled internal and guest communications, including feedback, brand messaging, and coordinating special events,
strengthening my skills in engagement and public-facing communication..
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Assistant Hotel Manager

March 2022 - October 2023

Princess Hotel &Spa

Filiatra, Greece

March 2022 - October 2023

I assisted in organizing events, designing guest experiences, and supporting marketing campaigns. I managed
communications across teams, reported performance metrics, and helped develop strategies for guest engagement and loyalty
programs, building experience in audience interaction and project coordination. Handled VIP guest requests, operational issues, and
contributed to smooth day-to-day functioning of the hotel.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Restaurant Manager

April 2019 - February 2022

Oblaka Ukraine

Odessa, Ukraine

April 2019 - February 2022

Managed aspects operations, including planning marketing
.Developed and implemented new menus that increased profitability.Analyzed customer
feedback to improve service and guest experience.
Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Education

National University of Food Technologies NUHT

January 2018

January 2018

Bachelor's degree, Bachelor of Science in F&B and Hotel Management

Ukraine

National University of Food Technologies

January 2018

January 2018

Bachelor's degree, Manager

Ukraine

Skills

LEADERSHIP

Expert

MICROSOFT ACCESS

Expert

MICROSOFT WORD

Expert

MICROSOFT EXCEL

Intermediate

GUEST RELATIONS

Expert

COLLABORATION

Beginner

CONFLICT RESOLUTION

Expert

MANAGEMENT

Expert

TIME MANAGEMENT

Expert

CAMPAIGN MANAGEMENT

Intermediate

COST CONTROL

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

EVENT PLANNING

Intermediate

PROMOTIONAL MATERIALS

Intermediate

REVENUE GROWTH

Intermediate

SOFTWARE DEVELOPMENT

Intermediate

STAKEHOLDER ENGAGEMENT

Intermediate

TEAM MOTIVATION

Intermediate

CORPORATE SERVICES

Intermediate

CROSS FUNCTIONAL COORDINATION

Intermediate

CUSTOMER EXPERIENCE STRATEGY CX

Intermediate

EXECUTIVE INFORMATION SYSTEMS

Intermediate

OPERATIONS

Intermediate

PROJECT MANAGEMENT

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

Russian

Native Speaker

English

Expert

Arabic

Beginner

Greek

Intermediate

Ukrainian

Beginner

Training and Certifications

Certifications
Level 3 Intermediate Food Safety Certification
TSI Certification