Senior Business Travel Consultant
Carlson Wagonlit Travel
Total years of experience :12 years, 5 Months
Developed a Corporate portfolio of customers seeking cost-effective, knowledgeable travel consultation specifically in the areas of Air, Car and Hotel arrangements.The overall need of the traveler and advice the best options to meet their business requirements within the client travel policy and compliance. Ensure the travel request are actioned on timely manner and agreed service level agreement with smooth customer service. Apply and promote the company’s values at all times. Well experienced in travel booking systems such as Galileo, Sabre, Amadeus and reservations, amendments, alterations and cancellations of individual and/or group travel bookings.Full working knowledge of fares and rules, working knowledge of industry ticket handling procedures, experience with corporate car and hotel bookings and Ability to work within tight deadlines and schedules.
Developed a Corporate portfolio of customers seeking cost-effective, knowledgeable travel consultation specifically in the areas of Air, Car and Hotel arrangements.Working with client’s travel policy compliance, systems and processes.Well experienced in reservation systems such as Galileo, Sabre, Amadeus and Ticket booking, Hotel Reservation, Car Rental, Rail booking, Transfers and Meet and Greet Services.Having full, current knowledge of airlines, hotels, city codes and worldwide geographical knowledge.
Responsible for all types of retail travel request queries like telephone and walk-in clients.Well experienced in reservation systems such as Galileo, Sabre, Amadeus and booking process, ticket issuance, amendments and refund process.Providing best and most cost effective worldwide routes booking all flights.