Andja Gjoka, Loss Prevention Analyst

Andja Gjoka

Loss Prevention Analyst

GUESS EUROPE

Location
Switzerland
Education
Master's degree, MSc in Banking & Finance
Experience
11 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 9 Months

Loss Prevention Analyst at GUESS EUROPE
  • Switzerland
  • My current job since November 2012

- Responsible for the counter fraud program by the use of XBR software (creation of specific query in order to prevent or delete big part of the frauds)
- Responsible for managing and analysing relevant socio-economical and criminology data losses as well as updating and maintaining of analytical databases and formulating trends in order to support the improvement of GUESS Loss Prevention policy
- Implementation of new standardized procedures and modification of the existing after identify root causes of losses and market changes
- Coordinate and set up new contracts with the suppliers regards the security status of new stores
- Daily follow-up with the stores regarding the functioning of the security system (pedestals, people counter etc.)
- Training to new department members regarding LP procedures, prevention from internal/external theft, security systems, LP software
- Identify negative POS trends by monitoring exceptions and generate fraud cases using exception based reporting (XBR) for 240+ stores in 11 Countries and follow-up with Retail Managers
- Document fraudulent activities & identifying changing fraud trend, report immediately to appropriate department personnel to assist in the reduction of fraud loss
- Provide support to LP Department in investigations of criminal activity and unusual POS activity through analysis and the collection of appropriate documentary evidence
- Interpret fraud trends (internally & externally), discover areas of concern, create and analyse POS exception and identify opportunities for improvement and raising exceptions
- Responsible for weekly and monthly reporting of case information, updates and tracking charts
- Create and Analyse of the main KPIs in order to identify “high risk” stores for auditing, training or investigative purposes

Investment Analyst (Intern), Treasury & ALM at INTESA SANPAOLO BANK
  • Albania
  • July 2009 to September 2009

- Assisted clients transactions in investing in bonds and term-deposits
- Analysed significant Albanian companies and their position trend
- Prepared meetings, pitches and presentation for clients
- Assisted in determining market rates of currencies, bonds and money market

Education

Master's degree, MSc in Banking & Finance
  • at USI - Università della Svizzera Italiana
  • September 2013

- Major Projects: Synthetic Short Strategy (Structured Products) - Main Subjects: Advanced Corporate Finance, Corporate Governance, Derivatives, Financial Markets, International Fiscal System, Corporate Banking - Master Thesis: “Taxation of Cross-Border Hybrid Financial Securities”

Bachelor's degree, BSc in FInance
  • at BOCCONI University
  • September 2010

- Major Projects: Financial Analysis of Walmart Stores, Inc. (Corp. Governance) - Main Subjects: Securities Markets, Financial Mathematics & Quantitative Methods, Macro-Microeconomics, Corporate Finance, Private Banking, Financial Contracting, Financial Markets and Institutions, Financial Statement Analysis - Master Thesis: “Financing Federal Pension in Albania”

Specialties & Skills

Loss Prevention
Fraud Prevention
Shrink Reduction
Data Loss Prevention
Lead By Example
KPI SHRINKAGE PREFORMANCE
XBR - counter fraud program
COUNTER FRAUD RESPONSABLE
SECURITY AND SAFETY SYSTEM
Loss Prevention
ANALYSIS
AUDITING
BANKING
CORPORATE FINANCE
CUSTOMER RELATIONS
INVESTIGATION
PEOPLE COUNTER PROGRAM

Languages

English
Expert
French
Expert
Italian
Expert
Spanish
Beginner

Training and Certifications

XBR Counter Fraud Program (Training)
Training Institute:
GUESS EUROPE
Date Attended:
January 2014
Duration:
500 hours