Central region workshop manager
Hertz Saudi arabia
Total years of experience :33 years, 9 Months
responsible for the sales and service of tools and equipment kingdom-wide.
prepare annual budget.
achieve monthly targets.
hiring and training of staff.
Planning, scheduling, and supervision of the overall workshop operations.
Monitoringtasks and productivity of workshop personnel.
Ensure that maintenance and repair work meet specifications required in terms of quality control and and timely deliveries.
Setting plans to maintain the continuous productivity of the vehicles while minimizing the occurance of sudden breakdown.
Managing the subordinates performance and recommending developmental programs to higher management.
Preparing and implementing budgets.
Conducting expenditures control on material, consumption and overtime hours.
Planning, scheduling, and supervision of the overall workshop operations.
Monitoringtasks and productivity of workshop personnel.
Ensure that maintenance and repair work meet specifications required in terms of quality control and and timely deliveries.
Setting plans to maintain the continuous productivity of the vehicles while minimizing the occurance of sudden breakdown.
Managing the subordinates performance and recommending developmental programs to higher management.
Preparing and implementing budgets.
Conducting expenditures control on material, consumption and overtime hours.
Specialization: Luxury Brand Cars.
- Planning, scheduling, and supervision of the overall workshop operations.
- Monitoring the tasks and productivity of the workshop personnel .
- Ensuring that maintenance and repair works meet the specifications
required in terms of quality control and timely deliveries.
- Setting rehabilitation plans to maintain the continuous productivity of the
vehicles, whilst minimize the occurrence of sudden breakdowns.
- Managing the subordinates' performance, and recommending
developmental programs to management.
- Preparing and implementing Budgets.
- Conducting expenditures control on material, consumption & overtime hours.
- Surveys the market for items that would serve in the development of the fleet
maintenance and the team's performance.
- In charge of the Mitsubishi National Aftersales Operations in Lebanon..
Weekly meeting with aftersales department heads in order to keep track
of ongoing jobs and additional urgent requirements.
Planning & managing the workshop departments’ annual budget in order to implement training programs on certified DMS systems for new recruits.
Implementing client loyalty programs targeting out of warranty vehicles.
I implementing new operational and effective working parameters and processes for the aftersales department in order to successfully eradicate time waste and motivate employees by introducing new incentive based programs.
Follow-up with Mitsubishi regional office requirements on CI compliancy in all aspects, and target achievement in annual aftersales figures.
Planning & establishing an integrated CRM service in order to provide after sales client satisfaction, and evaluate personnel performance.
Communicating with technicians,
- Allocating Job responsibilities based on the strengths and weakness of
the employees.
- Distribute the workload
- Responsible for the productivity and profitablitly of the department, you will recognise effective procedures and systems for getting work in and out of the department .
Running and managing the day to day task of the business at hand.
Constantly monitoring the company progress against the measurable goals we set in our plan.
Energize the management team to participate in developing the battle plan that will get us back on course or allow us to revise our goals.
Oversee the progress of each department in meeting the sub-goals that support the achievement of our overall goals.
Supervising the daily work flow of the Peugeot body-shop.
