Training Coordinator / Marketing Specialist (Tele-Sales)
Masters Consultant
Total years of experience :16 years, 3 Months
Responsible for the design, development, implementation, coordination, and facilitation of company training and development programs.
Prepares and documents procedures for employees and management who are appointed for training.
Maintains management training tracking process, enters data, tracks completion and processes communication and certification to recipients and market leadership.
Develops, Implements, Administers and Maintains a Training Management System
Manages training materials stipulated by regulations.
Researches training suppliers and materials as needed - including details, cost comparison, and timelines.
Collects and distributes training mail and shipments.
Performs other related duties as assigned.
BDO UNIBANK INC., - Shaw Blvd. Branch
Marketing Assistant (Re Designated/Promoted), 2011 - Present
* Responsible for providing service to clients relative to account opening, placements, SDB, client inquiries and after sales services. Cross sell bank's/affiliates products and services.
* Monitors maturities of placements and coordinate with clients for instructions.
* Handles client concerns including inquiries on rates, product features and related matters, and sees to it that they are acknowledged and addressed immediately or elevated to higher level authority, if needed.
* Performs other duties as may be assigned from time to time.
* Files reports and documents of the transactions processed in the section.
* Ensures that transactions beyond Marketing Assistant's authorized limits are approved by an authorized officer before pay out to clients.
* Prepare Bank Certifications, updating of clients data, signature verification, and preparation of Official
* Receipts and issuance/replacement of ATM Cards.
BDO UNIBANK INC., - Pioneer Highlands Madison
Marketing Assistant Level 4(Promoted), 2011 - Present
Responsible for providing service to clients relative to account opening, placements, SDB, client inquiries and after sales services. Cross sell bank’s/affiliates products and services.
Monitors maturities of placements and coordinate with clients for instructions.
Handles client concerns including inquiries on rates, product features and related matters, and sees to it that they are acknowledged and addressed immediately or elevated to higher level authority, if needed.
Performs other duties as may be assigned from time to time.
Files reports and documents of the transactions processed in the section.
Ensures that transactions beyond Marketing Assistant’s authorized limits are approved by an authorized officer before pay out to clients.
Prepare Bank Certifications, updating of clients data, signature verification, and preparation of Official
Receipts and issuance/replacement of ATM Cards.
BDO UNIBANK INC., - Shaw Blvd. Branch
Customer Service Associate, 2008 - 2011
Responsible for providing accurate, efficient and timely processing of the over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, and other miscellaneous transactions.
BDO INSURANCE BROKERS INC. (assigned by Temps & Staffers)
General Clerk, June - November 2008
Organizing and keeping records.
Mailing Insurance Policies.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
BDO INSURANCE BROKERS INC. (assigned by Temps & Staffers)
General Clerk, June - November 2008
* Organizing and keeping records.
* Mailing Insurance Policies.
* Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
* Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
* Performs other duties as may be assigned from time to time.
The Bachelor in Office Administration is a four-year degree program using ladderized curriculum. Its three areas of specialization are: Corporate Transcription, Legal Transcription, and Medical Transcription from which students choose on his/her start on the third year level. The program is designed to equip it's graduates the professional skills and competencies needed to meet the needs of the workplaces, whether in general business, legal, or the medical offices.