Cabin Crew
Gulf Air- Bahrain Royal Flight
مجموع سنوات الخبرة :19 years, 8 أشهر
- Directly responsible for ensuring the safety of the VVIP guests on board as well as providing customer service at all time.
- Acting as a prime ambassador, inspiring the guests and displaying a high degree of motivation, enthusiasm and commitment in every day duty performed.
- Displaying a great passion for customer service.
- Offering an unique taste of country's hospitality-cultured, considerate, warm and generous.
- Preparing menus for our VVIP guests.
- Dynamic, professional, outgoing and open to new challenges.
- Professionally adapted to new environment.
- Completing in-flight documents and other information as required.
-Directly responsible Casino's guests to be clearly acquainted with the games rules and practices.
- Direct surveillance of gamblers to obey the Casino's rules and regulations.
- Direct surveillance of the Casino Bank.
- Prepared the Balance Shit and the Income Statements as well as the daily reports on Profitability for the Management.
- Achieved and Surpassed monthly income targets.
- Implementing new strategies, offers in order to promote the range of games, tournaments that the Casino had.
- Advertising, promoting and hosting the Bingo games in a manner that exceeds the Casino's targets.
- Regularly attended training courses.
- Successfully solved the daily administrative problems.
- Developed a very good relationships with customers by substantially increased the customer satisfaction.
- Successfully promoted the company products to the customers.
- Achieved and Surpassed monthly income targets.
- Regularly made proposals to increase Profitability.
- Established a very good relationship with the warehouse being in regular direct contact with in order to up-date the stock list and the necessary products to be delivered.
- Managed the co-ordination between the warehouse, shop and customers.
- Regularly made proposals to increase Profitability.
- Implementing new strategies in order to promote the range of products offered to clients.
- Directly and measurably improved profitability.
- Established a very good relationship with the warehouse being in regular direct contact with in order to up-date the stock list and the necessary products to be delivered.
- Managed the coordination between the warehouse, shop and customers.
- Regularly attended courses provided by the management.
- Positively resolved customer’s complaints.
- Analyzed the activity of competitors in the market.
- Prepared weekly and monthly report for the Management.
- Direct participation in the Launching of New Shops in town.
- University of International Studies, Politics and Laws –“ Spiru Haret” (2004-2006). - Diploma graduated High School (biology – chemistry specialty) – “Octav Onicescu” (2000- 2004). - Diploma graduated intensive courses Foreign Languages Center “Fides” (2005). - Diploma graduated intensive courses IT, Consulting and Management “Picon” Center for Studies (2005). - Diploma graduated intensive courses- Satisfaction and Corporate Customer Service – Gulf Air (2011)