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Andyni Risqi, Content Creator–

Andyni Risqi

Content Creator–·SMARTVEL

Taiwan

Bachelor's degree, Intelligent Tourism and Hospitality

Work experience

Total years of experience: 2 years, 8 months

Content Creator–

January 2024 - February 2026

SMARTVEL

Madrid, Spain •Remote

January 2024 - February 2026

Producing and reviewing high-quality content for Smartvels travel intelligence
system, including destination summaries, attraction highlights, and travel guideline
updates.
Conduct structured research to maintain accurate, reliable, and up-to-date information for global
travelers.
Company industry:
IT Services

Children's Ski Instructor and Ticketing Staff Member–

January 2024 - February 2024

Naeba Pandaruman Kids School

Yuzawa, Japan

January 2024 - February 2024

Instructed foreign children in skiing, using English and German.Learned Chinese and
Japanese to assist the instructor.
Verified the authenticity of admission tickets for over 100 guests in Pandaruman
Plaza Arena, ensuring a smooth and secure entry to the facility
Company industry:
Hospitality & Accomodation

Banquet Server

March 2023 - August 2023

Han Hsien International Hotel

Kaohsiung, Taiwan

March 2023 - August 2023

Delivered refined banquet service across multiple event floors
Often managing sections independently to maintain seamless food and beverage
flow, polished presentation, and attentive guest experience in a high-standard
hospitality environment.
Company industry:
Hospitality & Accomodation

Ticketing Officer–

April 2023 - June 2023

Bonita Tour Travel Agency Suites–

Jakarta, Indonesia

April 2023 - June 2023

Managed domestic and international ticketing operations using Abacus, Sabre, and airline platforms.
Coordinated bookings for religious trips to Mecca and Medina while ensuring
accuracy, efficiency, and excellent customer service in a fast-paced travel
environment.
Company industry:
Travel Agency

Tourist Guide

April 2023 - June 2023

Jakarta Historical Museum

Jakarta, Indonesia

April 2023 - June 2023

Led engaging tours for over 500 visitors across four historical museums in
Jakarta, including the Jakarta History Museum, Inscription Museum, Joeang 45
Museum, and MH Thamrin Museum.
Delivered educational, family-friendly experiences while ensuring smooth visitor
flow and high guest satisfaction.
Company industry:
Tourism, Museum, & Cultural

Waiter/food Server

March 2023 - June 2023

Lin Wedding Garden

Kaohsiung, Taiwan

March 2023 - June 2023

Provided attentive food and beverage service for wedding events, ensuring a smooth
and welcoming dining experience.
Supported banquet operations through efficient order handling, guest assistance,
and maintaining high standards of cleanliness and presentation.
Company industry:
Hospitality & Accomodation

Education

I-Shou University

May 2026

May 2026

Bachelor's degree, Intelligent Tourism and Hospitality

Taiwan

Jakarta State University

September 2022

September 2022

Bachelor's degree, German Languages And Literature

Indonesia

Vocational High School SMK Negeri 24 Jakarta

September 2021

September 2021

High school or equivalent, Business And Tourism

Indonesia

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
RESERVATIONS
Intermediate
RESERVATIONS
Intermediate
SERVICE MANAGEMENT
Intermediate
SERVICE MANAGEMENT
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
TOURISM
Intermediate
TOURISM
Intermediate
TRAVEL ARRANGEMENTS
Intermediate
TRAVEL ARRANGEMENTS
Intermediate

Languages

English
Beginner
Japanese
Beginner
German
Beginner

Training and Certifications

Certifications
English 1 Frontrunner Book 6 & 7 Completion Certificates
Goethe Zertifikat B1
TOEFL ITP Certificate – Universal English
EF Standard English Test (C1 Advanced) – EF SET
Work Ready Program 2018/2019 – Runner-up
Museum Guiding for Public Workshop
Basic Airlines Reservation National Examination
Business Travel Expertise –
MICE Industry: Ready to Recover (New Normal)
Certificate of Competence KKNI Level II – Tour and Travel
Certificate – International Touring
Graduation Certificate – Ski Instruction
Naeba Prince Hotel Graduation Certificate
Taiwan in My Eyes 120H Program
Graduation Project Competition 2026 – Thesis & Poster (Contender) Presentation Representative

Hobbies

  • Cultural Tourism, Dance, Hospitality Excellence & Guest Experience
    Represented my university and major in academic presentations and research exhibitions. Experienced in multicultural environments through international education in Taiwan. Passionate about delivering exceptional guest experiences, learning global hospitality standards, and building a career within internationally recognized hospitality destinations such as the UAE.