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Anees Chettiankandy, Senior Manager - IP and Security Operations

Anees Chettiankandy

Senior Manager - IP and Security Operations·Vodafone Qatar

Qatar

Bachelor's degree, B.Tech, Electronics and telecommunication

Work experience

Total years of experience: 24 years, 10 months

Senior Manager - IP and Security Operations

December 2014 - Present

Vodafone Qatar

Doha, Qatar

December 2014 - Present

Lead, direct, and manage overall IP transport and Network Security operations to assure seamless execution of operations, resulting in attainment of KPIs, timely completion of key projects, and system stability along substantial cost reduction. Oversee all operations related to IP transport & security operations domains and assets, including incident and problem management, performance & capacity monitoring, preventive maintenance, and operational readiness. Ensured to derive formulas for constant capex/opex initiatives
● Planned and established Vodafone Qatar cyber-security baseline (CSB) and enforced end-to-end control to guarantee compliance with Qatar word cup 2022 cyber security requirement.
● Formulated strategic plans to effectively manage risks, including risk governance with multiple stake holders and adeptly manage annual liability outlays.
● Successfully executed multiple Opex saving initiative side resulted 10% cost savings year on year and deployed continuous process improvement initiatives as part of operational excellency.
● Strategically planned and led from operations side for ISO/IEC27001 in 2019 certification and managed to successfully manage to retain the certification in following years.
● Managed Internet border gateway (IBG) routers and protected Vodafone Qatar perimeters and its Enterprise customers with proper deployment and operation of Intrusion detection and protection system (IDPS), Endpoint detection system, DDoS protection system and Web Application Firewalls (WAF)
● Achieved zero network intrusion/compromise over a year with stringent Assess-Protect-Detect-Response strategy.
● Deployed defence in depth, layered security and security by design strategy for any new deployment resulting zero security incidents over last 7 years.
● Decreased time to detect and mitigate security incidents within the SLA with the deployment of 24X7 and security operations and deployment of relevant tools like SIEM, SOAR, EDR etc.
● Managed with Legal Enforcement authority (LEA) and with Vodafone Corporate security to deploy and manage internal and external legal and compliance requirement with the service level agreement (SLA).

Major Achievements/Milestones
 OKLA Speed Excellence, Q4 2022
 In-House Security Operations Center (SOC) Implementation, August 2022
 Cybersecurity Maturity for FIFA World Cup 2022
 Transformation to Azure cloud
 Network Operations Center (NOC) Transformation

Company industry:
Telecommunications

Senior Manager - IP and Security Operations

December 2004 - Present

Vodafone - Qatar

Doha, Qatar

I found this job using Bayt.com

December 2004 - Present

Technically minded and resourceful Certified Information Security Manager and Professional Scrum Master with comprehensive experience in streamlining all network security operations within IT sector.
Proven success in overseeing cyber-security, IT security, risk management, and project management functions for mobile cellular networks, IP transport networks, and information security. Critical thinker and problem-solver with expertise in planning, developing, and enhancing an information security management framework and supporting risk assessment processes. Experienced in ensuring regulatory security requirements and confirming process improvement and ISO ISMS and business continuity and audits. Possess in-depth knowledge and understanding of mobile networks end-to-end deployment and operations. Demonstrated ability to identify problems and create innovative solutions for computing and network architecture. Committed to superior services through a positive attitude and leadership within fast-paced environments.

Company industry:
Telecommunications
Job role:
Information Technology

End Service Assurance

November 2013 - December 2014

Etisalat

Ajman, United Arab Emirates

November 2013 - December 2014

Took appropriate initiatives to provide end-to-end service for all work pertaining to mobile access back office. Evaluated and assessed existing process, oversaw all activities related to the process preparation and documentation, and ensured staffs aligned to the documented process. Acted as a representative for ISO standardising committee to confirm the existing process aligned with ISO 9001 standard. Gathered required information to prepare and submit weekly, monthly, and yearly network growth, network statistics related reports to higher management.
• Complied with newly agreed SLA with another department of Mobile network by defining and restructuring current policies and procedures handled by MANO.
• Collaborated with other departments and recommended appropriate corrective action to management.
• Leveraged key expertise while working on automating network topology as well as preparing detailed fault analysis and network growth reports for all the mobile access nodes.
• Conducted detailed analysis to evaluate all major network level degradation.

Company industry:
Telecommunications

Engineer - Mobile Network Operations, Etisalat, Dubai, UAE

June 2005 - November 2014

Etisalat

Abu Dhabi, United Arab Emirates

June 2005 - November 2014

Delivered expert services as a mobile network engineer and expertly performed various operations such as installing software, applying periodic patches, monitoring performance, and troubleshooting all the servers related to mobile networks NMS system. Co-ordinated and functioned closely with personnel and vendors to negotiate solutions and implement specifics. Ensured productive NMS user management by utilising file system, user, and group security policies. Served as potential member for Etisalat LTE ALU network execution across AUH region. Used .net technologies and awk programming in UNIX to automate system for report generation.

Company industry:
Telecommunications
Job role:
Engineering

Engineer - Mobile Network Operations

July 2005 - October 2013

Etisalat

Ajman, United Arab Emirates

July 2005 - October 2013

Delivered expert services as a mobile network engineer and expertly performed various operations such as installing software, applying periodic patches, monitoring performance, and troubleshooting all the servers related to mobile networks NMS system. Co-ordinated and functioned closely with personnel and vendors to negotiate solutions and implement specifics. Ensured productive NMS user management by utilising file system, user, and group security policies. Served as potential member for Etisalat LTE ALU network execution across AUH region. Used .net technologies and awk programming in UNIX to automate system for report generation.
• Guaranteed consistency and integrity of file systems through system failure analysis and recovery.
• Diagnosed network performance KPI issues related to vendor tools and locally developed monitoring tools.
• Set-up E2E Alcatel lucent LTE RAN network aligned with operational plans and roadmaps.
• Liaised with the vendor to carry out initial ATP of the LTE servers and RAN operations. Oversaw, managed, and supported all internal RF activities requiring WMS implementation.

Company industry:
Telecommunications

Senoir Engineer, OMCR

December 2004 - July 2005

Sasken Communication Technologies

Bengaluru, India

December 2004 - July 2005

OMC-R in-charge for Kerala BSNL Cellone networks.
Commissioning of OMCR and BSC e3 and TCU e3 through TML.
Conducted ATP for OMCR, BSC and TCUs.
Integration of BSC, TCU, PCUSN and BTS using command files.
Involved in mapping of A-bis, Ater and A interface mapping.
Customization of BSS parameter as per the input from RF survey.
Database updating for network optimization.
OAM network establishment using ASN router.
Reconfigure of ASN using Site Manager.
Network monitoring for service improvement

Company industry:
Telecommunications
Job role:
Engineering

Project engineer

July 2004 - November 2004

GTL

Bengaluru, India

July 2004 - November 2004

Worked as coordinator from Motorola for the installation of BTS and BSC for Tata indicom network in kerala.
Integration of BTS and BSC by converting IBR.
Alarm testing and verification at BTS end and BSC end.
Offered ATP to Tata fro both BSC and BTS.

Company industry:
Telecommunications
Job role:
Engineering

Project Engineer

August 2001 - July 2004

United Telecoms Ltd.

Bengaluru, India

August 2001 - July 2004

Done the installation of OMC software & database applications.
Offered AT (acceptance test) to BSNL.
Maintaining service affecting parameters like Call Volume, Failure rate, Diagnostic test, service observation, Handover success rate by running daily PM (Performance Management) Statistical report
Integration of New Sites to the Existing Network
Alarm monitoring and troubleshooting for BSC and BTS from OMC.
Prepare Daily/weekly/monthly Network outage/ alarm reports.
Preparing future enhancement plans for the network by keeping Revenue Generated database from network elements (BSC).
Done day-to-day maintenance of BTS & BSC through OMC.

Company industry:
Telecommunications
Job role:
Engineering

Education

LBSCE

July 2001

July 2001

Bachelor's degree, B.Tech, Electronics and telecommunication

India

GPA (percentage): 72%

GPA (percentage): 72%

Kannur University

July 2001

July 2001

Bachelor's degree, Bachelor in Electronics and Communication Engineering

India

Skills

Network Security
Expert
Network Security
Expert
Operations Management
Expert
Operations Management
Expert
Project Management
Expert
Project Management
Expert
Cyber Security
Expert
Cyber Security
Expert
Security Operations
Expert
Security Operations
Expert
R (PROGRAMMING LANGUAGE)
Expert
R (PROGRAMMING LANGUAGE)
Expert
UNIX
Expert
UNIX
Expert
Project Management
Expert
Project Management
Expert
Six Sigma
Expert
Six Sigma
Expert
Agile - Scrum master
Intermediate
Agile - Scrum master
Intermediate
Information Security Management
Expert
Information Security Management
Expert
cyber security
Expert
cyber security
Expert
Data Analytics - (Tableau, .net R-Programming)
Intermediate
Data Analytics - (Tableau, .net R-Programming)
Intermediate
Operational Efficiency
Expert
Operational Efficiency
Expert
People Management
Expert
People Management
Expert
Secuyrity Operations Centre
Expert
Secuyrity Operations Centre
Expert
Information Technology
Expert
Information Technology
Expert
AI/ML
Beginner
AI/ML
Beginner
Network Security
Expert
Network Security
Expert
Operations Management
Expert
Operations Management
Expert
Cyber Security
Expert
Cyber Security
Expert
Security Operations
Expert
Security Operations
Expert

Languages

English
Expert
Arabic
Intermediate

Training and Certifications

Certifications
PH125.1x: Data Science R – Basics, HarvardX
Aug 2020
ITIL V4 Foundation
Mar 2019
Prince 2 Foundation, AXELOS
May 2019
Professional Scrum Master (PSM 1), Scrum.org
Sep 2019
Microsoft AZ-900 Azure fundamentals
Mar 2021 - Mar 2024
Certified Six Sigma Green Belt (CSSGB), American Standard of Quality (ASQ)
Feb 2018
PMP, Project Management Institute (PMI)
Sep 2013 - Aug 2023
Cyber Security Foundation Professional Certificate (CSFPC) from CertiProf
Jan 2021
Certified Information Security Manager (CISM),
Aug 2020 - Aug 2023