aneez ABOOBACKER POTHUKATTIL

Secretarial & administrative support to the department by working closely with the GM to ensure error-free data documentation and to support the activities and the productivity of the department in an effective and efficient manner. Make note and transcribes correspondence on PC as required.
o Maintains manager’s (and own) filling system (hard and soft) in systematic/orderly manner.
o Receives incoming calls to manager’s office, assist the caller and provides information appropriately.
o Greets visitors to the department/manager’s office.
o Receives incoming emails/faxes/memos/letters and routes/responds accordingly.
o Liaises with other department managers/staff to relay/receive information on behalf of manager.
o Prepares presentations using power point and other software, as required by the manager.

• Responsible for installing, maintaining and supporting computer communication networks.
• Ensure the smooth operation of communication networks in order to provide maximum performance and availability for staff, customers and suppliers.
• Responsible for implementing, monitoring and maintenance of local area networks.
• To make improvements to the security policy to ensure that the company is secure.

Desktop Relocations, I.T. support service, hardware and software installation
 Providing computer help desk support and technical training on hardware/software to end users.
 Performing hardware and software installations and provided high-level customer care, training, and technical support.
 Assembling and installing a wide array of computer systems and peripheral hardware.

o Crucial support to the Merchandising team, taking an active role by analyzing sales trends, monitoring deliveries and maintaining stock levels.
o Allocating stock to stores, ensuring the right stock is in the right stores at the right time
o Update delivery schedules to reflect latest supplier delivery position and maintaining relevant systems, Assist Buyer with category of merchandise.
o Coordinate with accounting the matching of invoices; obtaining approvals. Processing purchase order requisitions, receiving reports, etc.

- Dealing with enquiries and answering calls
- Responsible for data entry including the purchasing and invoicing of sales orders.
- Keeps track reports, files invoices, forward phone calls, greet clients, schedule appointments and follow up on sales calls. At times, might assist in making a sale.

 Responsible for making sales of internet broadband connection.
 Independently handling entire sales cycle - negotiate & close orders.
 Making new deals with existing and new customers by offering new promotions.