Executive Secretary
Unicatpita
Total years of experience :6 years, 3 Months
• Communicating important telephone and fax messages
• Maintaining a general filing system and documenting all the correspondence
• Planning and preparing meetings and organizing overseas conference calls
• Providing word processing and secretarial support
• Responding on a timely basis to public inquiries
• Gathering information, sorting and categorizing it
• Delegating the processed information to the appropriate departments in the organization in a timely fashion
• Scheduling appointments, meetings and conferences for business procurement or for presentation to be delivered.
• Booking calendars for the reporting manager and scheduling his appointments and meetings
• Maintaining the data shared between the departments, by filing and recording the information accordingly (as hard copies and electronic filing system)
• Answering phones, and providing necessary information to the individual departmental managers and processing information
• Greeting clients and visitors and giving them an outline of the nature of business of the organization
• Attending meetings and official events on behalf of the manager as and when required and preparing minutes of meeting for future reference
• Ensuring the authenticity of office policies and procedures and supervising support staff
Administrative role:
• Obtains orders from office services and provides it to the consumer division manager for review.
• Prepares invoice upon the direction of the consumer division manager.
• Monitors the inventory level and updates the manager.
• Types correspondence letters and e-mails for the division.
• Maintains files, records, and/ or other documents.
• Sends and receives mails. Faxes and other correspondence as may be required.
• Makes and accepts appointments for the concerned manager and ensure that all appointments and other outstanding matters are appropriately met, if any. Job Role:
• Ensures completeness of filing and documentation.
• ensures the maintenance of customer files including: correspondence, credit application,
• Reference check, statement of accounts and other appropriate documents are in a safe and secure area.
• Answers queries of personnel/ customer and assists where necessary.
• Answers telephone calls and routs them to appropriate person, as necessary and attends to all visitors for all concerned manager.
• Maintains files for all inquiries, orders, budgets, and other documents relevant and requires by the division.
• Performs other duties as delegated by the concerned manager.
• Follows BSBC policies and procedures in all tasks and performs other duties as assigned to meet business needs.
• Personal Secretary of C.E.O
• Receive, direct and relay telephone messages and fax messages
• Direct the general public to the appropriate staff member
• Maintain the general filing system and file all correspondence
• Assist in the planning and preparation of meetings, conferences and conference telephone calls
• Make preparations for committee meetings
• Maintain an adequate inventory of office supplies
• Respond to public inquiries
• Provide word-processing and secretarial support
• Type confidential documents on a word processing system
• Preparing official reports for C.E.O.
• Managing a team of 20 people.
• Conducting meetings with all departments and management teams.
• Establishing marketing goals to ensure share of market and profitability of products and services.
• Evaluating Market Reactions to Advertising Programs.
• Achieving satisfactory profit/Loss Ratio and share Of Market Performance in relation to pre-set standards.
• Preparing Marketing Activity Reports and Conducting Marketing surveys on current and new Product Concepts.
• Ensuring Effective Control of Marketing Results and That Corrective Action takes Place to be certain that the Achievement of Marketing Objectives are within designated budgets.
• Working With Writers and Artists and oversees Copyrighting, design, layout And Production of Promotional Materials, Scheduling meetings for all departments and management teams.
• Communicating With Outside Advertising Agencies on Ongoing Campaigns.
• Provide in-depth Market, Industry and Competitive analysis and Positioning.
• In charge of researching products from all over the world.
• Negotiating and meeting with suppliers for purchasing their products.
• Planning and executing promotional campaigns.
• Conducting meetings with the management.
• Conducting training and seminars for the sales staff.
• Work Closely With The Sales Team To Develop Sales Tools And Training
• Develop Content For Product And Company Collateral.
• Leading a team of 4 sales executives And Driving the Sales Team to Achieve Sales Targets.
• Ordering and Merchandising the Jewellery.
• Responsible For Delivering Quality Customer Service And Be Involved in Market And Competitor Studies.
• Responsible for training new sales associate.
• In-charge of Boutique and Warehouse inventory.
• Managing the Accounts at the boutique.
Achieved a final competency Diploma in Standard Level Certificate in IT Skills
Achieved a final competency of Intermediate Skills Development in Upper Intermediate Business
Achieved a final competency of Intermediate Skills Development in General English