أنجيلا دا سيلفا, Guest Relations & Events

أنجيلا دا سيلفا

Guest Relations & Events

Zuma Restaurant & Lounge

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Law
الخبرات
0 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :0 years, 8 أشهر

Guest Relations & Events في Zuma Restaurant & Lounge
  • هونج كونج - Central
  • أغسطس 2020 إلى مارس 2021

Key highlights:
- Facilitated marketing initiatives for events and clientele management
- Enhanced CRM system through extensive market research and utilization of interpersonal skills to continually keep an evergreen database
- Extensive relationship building for potential event client book-building
- Co-oversaw the Front of House department when the department head was urgently transferred overseas
-Crisis management during COVID restrictions imposed by the Hong Kong government on several occasions, including implementing electronic systems to satisfy government requirements
- Developed and managed a highly exclusive one-off "Chef at Home" event

الخلفية التعليمية

بكالوريوس, Law
  • في University Of London - Birkbeck
  • سبتمبر 2014

Deffered

Specialties & Skills

Project Management
Talent Relations
Reservations
Restaurant Management
Guest Relations
F&B financial analysis & reporting
Sevenrooms
Strategic planning
Optimization & change management
Project management
Talent acquisition & retention

اللغات

الروسية
اللغة الأم
الانجليزية
اللغة الأم
الفرنسية
متوسط
الاسبانية
مبتدئ

التدريب و الشهادات

Advanced Diploma in Restaurant and Hospitality Management (الشهادة)
تاريخ الدورة:
August 2020

الهوايات

  • Beach Volleyball