sales cashier customer service
Hii Style
Total years of experience :2 years, 4 Months
Greeted customers entering store and responded promptly to customer
needs.
Answered questions about store policies and addressed customer
concerns.
Addressed customer needs and made product recommendations to
increase sales.
Retained excellent client satisfaction ratings through outstanding
service delivery.
Created professional sales presentations and seminars to effectively
demonstrate product features and competitive advantages.
Developed and maintained comprehensive understanding of products,
services and competitors to enhance sales presentations.
Generated weekly and monthly reports on sales performance to
provide recommendations to meet sales goals.
Assisted customers with returns, refunds and resolving transaction issues.
Operated cash register for cash, check, and credit card transactions
with excellent accuracy levels.
Interacted with a diverse range of guests and colleagues,
demonstrating cultural awareness and sensitivity
Demonstrated the ability to handle challenging situations and find
solutions to guest concerns or issues.
Answered multi-line phone system to respond to inquiries and transfer
calls to correct departments and personnel.
Prepared reports on guest satisfaction levels and other metrics.
Maintained files and records by implementing effective filing systems
that boosted efficiency and organization.
Liaised with housekeeping staff to verify service and maintenance of
hotel standards.
Trained new staff members in customer service techniques and hotel
operations.
Answered questions and addressed, resolved, or escalated issues to
management personnel to satisfy customers.
Demonstrated excellent interpersonal skills by providing friendly and
efficient service to customers hence their satisfaction
Operated the POS system to process orders, track inventory and
generate receipts
Answered questions about store policies and addressed customer
concerns.
Worked closely with shift manager to solve problems and handle
customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions
with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Upsold additional products and services to customers, increasing
revenue.
Disposed of trash and recyclables each day to avoid waste buildup.
Slid beds, sofas, and other furniture aside to wipe down baseboards
and remove dust and dirt from hard-to-reach areas.
Removed bed sheets and towels from rooms and pre-treated stains to
maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as
shampoo, paper towels, and soap.
Answered questions about store policies and addressed customer
concerns.
Managed inventory and organized/maintained stock.
Established and maintained professional relationships with customers to
increase trust and rapport.
Maintained clean reception area to promote positive, professional
environment for clients.
Wrote professional and error-free letters, memoranda and other
business documentation to support office needs.
Greeted incoming visitors and customers professionally and provided
friendly, knowledgeable assistance.