Angela Nicdao, Insurance Coordinator

Angela Nicdao

Insurance Coordinator

Gulf Dental Center

Location
Qatar - Doha
Education
Bachelor's degree, Business Administration
Experience
9 years, 2 Months

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Work Experience

Total years of experience :9 years, 2 Months

Insurance Coordinator at Gulf Dental Center
  • Qatar
  • My current job since June 2018

Greet and welcome patients as soon as they arrive at the clinic
* Answering incoming calls and deal with inquiries
* Deal with bookings appointment by phone, message or face to face.
* Scheduling, rescheduling or cancelling appointments as needed
* Assists patient to complete all necessary forms, documentation including dental insurance.
* Handling all insurance such as Qlm, Alkoot, Globemed, Axa, Nextcare, Nas, Mednet and
Henner.
* Trained new employees with patient and guidance; ensured on the job training was current
and correct
* Responsible for claims submission, rejection, re-submission and all sorts of insurance
documentation
* Collecting all payments for non-insurance and insurance patient.
* Processing the End of the day report and Monthly Report
* Create monthly insurance report
* Handle all inquiries concerning insurance daily

Secretary at Pilar Hospitality and Services. Co
  • Qatar
  • July 2015 to July 2017

Completes request by greeting customer, in person or on telephone, and answering and
referring inquiries
* Using as variety of software packages such as Microsoft Office Word, Outlook, Power
point, Excel, to produce correspondence and documents and to maintain presentations,
records, spreadsheets and databases;
* Posting Ads Online if the company have job vacancy, devising and maintaining office
systems,
* Arranging travel and accommodation for staff or customers and other external contacts;
liaising colleagues and external contacts to book travel
* Organizing and sorting paperwork, documents and computer based information.
* Photocopying and printing various documents, recruiting, training and supervising junior
staff.
OTHER JOB EXPERIENCES:
Century Properties- 21st floor Pacific Star Building, Sen Gil Puyat Corner Makati Ave,
Makati City, Philipphines
Job: Real Estate Agent

Designer
  • September 2014 to December 2014

Ensuring that all customers receive excellent service through direct salesmanship, and
prompt and courteous service.
* Assisting customers with questions, needs and purchases.
* Attending weekly sales meeting
* Cultivating successful relationships with retail customers.
* Completing each transaction in a quick and efficient manner, leading all social media sales
initiatives.
* Assisting customer with purchase decision
Exquisite Manila- The country’s leading source of bona fide Luxury accessory
merchandise:

Sales Associate
  • Philippines
  • August 2013 to August 2014

Welcome customer as they arrive with a smile
* Provide customers with product information that they need
* Posting Ads online to advertise our product.
* Explain product features and warranty agreements
* Demonstrate the working of a product when the customers ask
* Provide customers with information on daily deals and promotions
* Respond to customers’ request and concerns a resourceful manner
* Handle cashier duties by taking cash or credits cards in exchange of goods sold
* Ensure that all purchased items are delivered to the customers in a prompt manner

Education

Bachelor's degree, Business Administration
  • at Baliuag University
  • April 2013

High school or equivalent, Business Administration
  • at San Miguel National High School
  • January 2009

High school or equivalent, Business Administration
  • at San Miguel North Central School
  • January 2005

Specialties & Skills

TELEPHONE SKILLS
ADS ONLINE
DATABASE ADMINISTRATION
DOCUMENTATION
INSURANCE
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT OUTLOOK