Angela Koelsch, Customer Service Professional

Angela Koelsch

Customer Service Professional

Lufthansa German Airlines

Location
United Arab Emirates - Dubai
Education
Bachelor's degree,
Experience
9 years, 3 Months

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Work Experience

Total years of experience :9 years, 3 Months

Customer Service Professional at Lufthansa German Airlines
  • Germany
  • April 2007 to May 2012

Managing ticketing and transfer for customers in the international area of Frankfurt/Main International Airport.

HR Marketing Assistant at www.monster.com/ www.tmp.com
  • Germany
  • March 2003 to April 2007

Managing the TMP Worldwide / MONSTER Worldwide customer’s to help them finding the perfectly fitting candidates for their vacancies.

Education

Bachelor's degree,
  • at Distance University Hagen, Germany
  • April 2015

Educational Sciences B.A.

Diploma,
  • at Educational Professional Training
  • March 2003

Educational professional trainee in HR advertising and recruiting, Office Management

Specialties & Skills

Administration
Language Skills
Teaching
ACCOUNT MANAGEMENT
AND MARKETING
AVIATION
CUSTOMER SERVICE
GENERAL OFFICE
HUMAN RESOURCES

Languages

Arabic
Beginner
English
Expert
French
Intermediate
German
Expert
Italian
Beginner
Spanish
Expert

Memberships

Feline Friends
  • Volunteer
  • June 2012
German Emirates Club
  • Member
  • May 2012

Training and Certifications

Ticketing Course (Training)
Training Institute:
Lufthansa German Airlines- Training Center
Date Attended:
August 2010