Angelique Cardon, Group IT Manager

Angelique Cardon

Group IT Manager

Higher Colleges of Technology

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Master, system network and security
Expérience
12 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 1 Mois

Group IT Manager à Higher Colleges of Technology
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis mai 2012

2012 -2015 Higher Colleges of Technology: Abu Dhabi - UAE
Manager, Information Technology for 3 Campuses (Abu Dhabi Men’s College, Abu Dhabi Women’s College and Khalifa City Women’s College).

• Manage operation of the IT services including:
Helpdesk, front desk support, network (Juniper, PaloAlto, Aruba, load balancing, solarwinds, etc..) and systems (windows server 2012, clustering, HyperV, radius, dhcp, exchange, file server, printing management, CCTV, Time & Attendance, Access Control, telephony, etc..).
• Lead and manage a team of 20 people. Set goals and professional development for the team.
• Customer service oriented for more than 6000 users.
• Plan and prioritize the use of college technology resources in keeping with identified college needs and strategic goals. The main goal is to provide a high quality of service in a timely manner.
• Extensive experience in developing and communicating team goals, priorities and organisational values to the team.
• IT projects manager for all campuses to convey program status, direction and strategic initiatives in a non-technical manner to management.
• Oversee the application’s team (Sql/oracle database, VB.Net, Java, Php, SharePoint, BlackBoard learn, etc…)
• Collaborate with all levels of management and stakeholders to position the college for future growth and services.
• Collaborate with the Head Quarter IT systems groups to achieve and comply service level agreements.
• Provide counsel and guidance to academic and technical stakeholders to facilitate the design and development of technology.
• Support and contribute to all functions involving governance, key account management, applications, and operation policies.
• Complete Budgeting responsibilities for IT Services.
• Deploy emerging technologies to provide a high level of availability, reduced support costs, and efficient services for systems users.

Éducation

Master, system network and security
  • à EPITA, IT University
  • juin 2001

Specialties & Skills

IT Operations
Leading Projects
Management
IT Governance
project management
security

Langues

Anglais
Expert

Formation et Diplômes

PMP (Certificat)
Date de la formation:
April 2013
Valide jusqu'à:
April 2016

Loisirs

  • Windsurf, badminton,piano