Administrative Executive
Wild Discovery
Total years of experience :12 years, 10 Months
( performing tasks for Wild Discovery as well JRS holdings sister companies: Chateau Marsyas - Agenor Wine Merchants)
Maintenance
- Follow up on Facilities & Vehicles maintenance
- Follow up on branches Cleaning process
- Follow up on Maintenance contracts
Purchasing (Maintenance Services, Supplies & Utilities Purchasing)
- Contact Suppliers & negotiate offers
- Generate PO
- Follow up on Execution & Payments
Stock Control
- Monitor Office Supply stock
- Process internal supply orders
- Monitor common use supply distribution
- Create tailor made Microsoft Access stock control module
Shipments
- Contact forwarders & Negotiate offers
- Prepare PO
- Prepare all necessary documents
- Follow up on export & Import shipments
Insurance
- Study / Shortlist & negotiate Policies for
o Medical Insurance
o Cars Insurance
o Property & Fire
o Third Party and Workmen compensation
o Marine Insurance
Licenses (Company - Cars - Business; Alcohol license - chamber of commerce, industrial permit…)
- Monitor Due dates
- Contact related parties
- Prepare necessary documents and applications
- Follow up on issuance
(Medical-Property-Cars...)
System Adaptation
- Assist in Set up and Procedures Drafting
- System Applications/Forms & Processes Testing
Go Live Implementation
- Processes / Data Audit
- Live & Remote Trouble Shooting (Lebanon - Syria - Qatar Branches)
Training & Processes Consultancy
- End User Documentation
- Work Flow & Procedure Charts Drawing
- Live & Remote End User Training (Qatar Branch)
- Admin Staff Training for Trouble Shooting & Data Audit
- Design & Follow up on daily operations
- Design the daily routing of the cars & Dispatch tasks to supervisors
- Follow up on Clients' Claims
- Set & Follow Monthly Preventive (Deep Cleaning) Schedule to sites
- Conduct drop visits to sites & Implement corrective actions where needed
- Day - to - Day Problem solving
Other tasks
- Follow up on Daily attendance
- Collect absence and over time information
- Apply Bonus & Deduction using the Company's software
- Follow up on updating legal documents for foreign operators
- Prepare Offers & Contracts
- Follow up on Collection
- Manage Petty Cash
- Stock Control
- Acquire quotations & issue PO for office & operations supplies
- Follow up on company's cars and offices and equipment maintenance
- Follow up on license renewal for cars
- Pre-sales investigations to support B.D.
- Receive Customers requests via phone, fax and emails
- Delegate requests to technicians and or subcontractors as work orders in coordination with supervisors and account managers
- Follow up on respond progress with technicians and supervisors
- Prepare daily reports to brief the customers about their requests' status
- Provide continuous support to customers through coordination with their representatives concerning requests
- Prepare reports and limited studies to support the operations manager with the follow up process
- Support other departments through reports and limited studies
- Prepare periodic and yearly reports using the company's automated system
- Prepare small range offers
- Assist in preparing medium and wide range offers
- Follow up on fleet maintenance and licenses renewal
- Plan and follow up on internal operational projects upon request
Data Analysis & Automated Reporting
Costing & Efficiency Reports
@ Pharmatec-(Dialysis and BLOOD Aphaeresis Equipments)
Shop Managing
Handling all internal operations
Customer Service
Performing Money Transfer transactions
@ Wireless - (Money Transfer Agent)
Cashier / Branding Project
@Yahya Shops - (Fresh Food Stores)
Customer Support
- Handling customers’ phone calls, orders and Invoicing.
- Assisting in Offers’ Preparation
Stock and Delivery Management
- Monitoring stock status.
- Preparing Purchase Orders.
- Scheduling deliveries.
Shipments Follow Up
- Preparing necessary documents
- Follow up on the incoming and outgoing shipments (Sea, land and airfreights) with suppliers, customers, shipping and forwarding agents.
Administrative Tasks