Warehouse Manager
Gautam General Trading Llc
Total years of experience :24 years, 1 Months
Key Deliverables:
• Managing Multi site warehouse / store and Logistics for B2B & B2C Operations
• Direct reporting - 3 Store Incharge / Dispatch Incharge / B2B & B2C Delivery Incharge
• Having Fleet of 17 delivery van + 7 bike + 3 staff bus + 3 trucks
• Delivering to 14 own outlets in Dubai & 500+ B2B customers average 325order delivery per day
• Catering and Events Order delivery
• Having +2500 sku’s of raw material
• +1400 sku’s of finish products delivering every month
Achievements:
• 142cbm first successful B2B Export shipment to KSA / Oman / Bahrain / (Pastry items)
Key Deliverables:
• Managing Entire Operations for 4 Division - FMCG (Foods), House Holds, Toys & Lights (5400skus) worth AED +31.5millon and its distribution center area 120, 000 sq. ft. 11, 000 pallets location, warehouse in IMPZ, Dubai Production City.(with total of 12619skus and 4554 active SKUs)
• Team 106nos staff consists of 2 direct reporting Warehouse In charge and Fleet Incharge and Indirect reporting were Supervisor, Team Leader, Admin, Checker, Picker, Helpers & Drivers
• Overseeing fleet of 20 vehicles (Temp & Non Temp Control)
• 3PL Operations Management, Stock Keeping & Deliveries (B2B, B2C)
• Managing Entire Facility HSE, and conducting Fire & Safety Drills every 6 months
Achievements:
• Introduced fleet expenses division wise on real usage of fleet.
• Cost reduction in overtime from 0.28% to 0.18%
• Introduced 3pl management
Company Profile: Wide Business Range of with B2B, & B2C Segments, i.e. Building Material, Home Furnishing, Café like Cha Cha Chai, Fashion brands, Properties and development.
Brands: Danube, Kangaroo (Plywood, MDF, Laminates, Veneer), Flooring, Kitchens & Bath Fittings, Electrical, Hardware of Milano -Italy.
Responsibility Outline:
Managing B2B Trading & B2C Retail Operations for 3 Division - Sanitary / Electrical / Hardware and Safety items operations area 45, 000 sq. ft. Warehouse in Sharjah.
Team 32nos staff consists of Logistics Coordinators, Supervisor, Foreman, Checker, Picker, Helpers & Drivers and 8 vehicles fleet.
Achieved 60% of B2C delivery within 12 hours. And Within 24 hours / 1 working days B2B for UAE customers against delivery confirmation
Inventory accuracy 0.05% variation.
Achievements:
Introduced SKU wise storage locations (5500sku)
Brought picking accuracy and efficiency to 99.98 %.
Company Profile: Wide Business Range, with Retail, Healthcare, Trading & Distribution, Consumer, Life Fitness Products, Environmental Services, Automotive & Investments.
Responsibility Outline:
Managing Operation of 98, 000sq.ft. Temperature Control store in stocks, cold storage (+2c to +8c) & (-18c to -22c)
with Oracle WMS, Mobile Racking storage system, for Medicine, Health Care, Personal Care, Cosmetics, Med lab Equipment & Machinery.
Operational planning, On Time In Full, (OTIF), Inventory Management & Control (Department Of Health), shrinkage & damaged control, Adherence of Good Warehouse Practices, Fleet & Transportation management, Training & Motivation, warehouse management, Audit compliance, Fire & safety, Productivity, Prevention and loss. Customer Order Fill Rate 99.99% highest ever for Division.
• Lowest transport cost per case for Division
o Launched “GPS Tracking system in transport trucks. (On time delivery target 99.65 %)
o Palletised Loading & customization of delivery
o Launched Plastics totes in place of cartons which save time in picking and packing by 42.87 %.
o Improved TAT with Pre-Alert and Scheduled dispatch with Stores.
• Better utilisation of Space.
o Re-Engineered Racking system for FIFO, FEFO, LIFO, HIFO and NIFO results to have added 20% extra racking space.
• Highest case per man power in distribution centre.
o Successfully migrated from Oracle to WMS (WMS system) in Jun, 2016.
o Re-Profile Slots considering ABC analysis.
• Introduced diversity in Distribution Centre.
o Introduction of 5 “S” in Distribution Centre (Sort & Remove, Shine & Inspect Arrange, Set Locations and Visual Que, Systematize -Set Standard, Sustain)
o Shrinkage Controlled (Digital security, Cage for controlled items, cross check randomly received invoices and physical items, randomly checking of all expensive items after picking and at the time of loading)
o Area Wise OWNERS
o Reduction in overall Damage / Shrink Cost in Distribution Centre (Shrinkage controlled 99.99 %)
o Display Monthly warehouse achievement PPT and distribute rewards to maintain motivated environment.
• Supervising cargo operations and logistics operations, including coordination with shippers, receivers and other external agencies for smooth operations & fast turnaround of vessel.
• Preparing the inventory reports for the organization as well as for the customer & warehousing profitability reports on the customer basis and monitoring complete 3PL activity and ensuring the strict adherence to all Process Related to Inbound & Outbound & Reverse Logistics Process.
Achievements:
• Introduced new storage locations for materials like Pharmacy, Cosmetics, Med Lab items etc.
• Brought pick efficiency from 82.00 % to 99.98 %.
• Reduced discrepancy and bring it 0.05 %
• Improved on time receipts at stores and maintain transport performance.
• Implemented Proper SOP for require WMS implementation.
Company Profile: Cosmetics Retails Chain, Trading & Distributor Consumer & Foods items.
• Cosmetics brands: Flomar, Essence, Prestige
• Consumer brands: Non Food Personal Care brands: Corine de frame, Bio Skin, She, Pearlie White, Pielor, Dr. Fresh, Hello Kitty, QVS, UBU, Xcluzive
• Food Brands: Ching’s, Raji, Smith & Jones, Lady Liberty
Highlights
• Handled 45, 000sq.ft & 7500sq.ft two Distribution Warehouse for Consumer, Cosmetics & Food.
• As warehouse manager handling operational for 7 Emirates & Qatar stores across Middle East.
• Successfully plan for 5 years capacity Area warehouse and storage system for FMCG & Food
Achievements:
o Planned racking structure and operation requirement warehouse space for next 5 years.
o 100% Replenishment deliveries to retail chain stores (Exquisite) and customer (Carrefour, Spinneys etc.).
o Brought pick efficiency from 82.00 % to 99.99 %. & same percentage for Delivery on time.
o Ever highest overall pick efficiency of 99.99% for three consecutive years.
o Maintain stock report, warehouse efficiency reports to Finance Manager and Managing Directors
Oversaw the entire operations of a 30, 935sq.ft Warehouse and general administration
Managing a team of total 72 staff including EDP Department personnel, Assistants, Supervisors, Team Leaders & Warehouse Assistants, ensured smooth running of the warehouse operations
Managed inventory supply to stores with stocks worth US $65K (approx.) per day & 99% replenishment of DSR
Essayed a major role in procurement of equipments and operational material and ensured achievement of delivery and budget objectives
Established performance standards of Supervisor, Team Leaders, Warehouse Assistants and Data coordinators and ensured appropriate allocation of work, to achieve productivity targets
Ensured updation of all transactions, Booking of Goods Receipt Note, Stock Issued & Receipt from Stores and inter-store stock transfers in BOSS (Back Office Stock System), matching of WMS Inventory with BOSS Inventory and updation of stock transfer files to POS (Point of Sale)
Received and recorded all incoming goods (GRN) and deliveries (Delivery Note / Transfer Memo)
Conducted quarterly ‘stock take’ with the perpetual Inventory Controller and submitted the report to Warehouse Manager, Finance Manager & DGM
Liaised with TPL for storing excess inventory, observed and ensured updation of all administrative systems and handled all important paperwork, Attendance/Staff Reports & Petty Cash
Managed repair and maintenance of operational vehicles, storage work space and equipments like Dock Leveler, Lifts, Hand Pallet Truck etc.
Ensured Local Health & Safety rules and work procedures are implemented/followed, cleanliness of the warehouse and observance of ‘No Smoking’ rules
Maintained all stock records and ensured timely ordering of supplies for day to day material used at warehouse
Conducted/submitted performance reviews, maintained confidentiality in all personnel matters and ensured proper implementation of all decisions made by the Directors
Oversaw entire Logistics operations and Account/Administration activities
Maintained all Import & Export records
Liaised with Exporters for inbound/outbound shipment details
Managed physical movement of goods to/from the warehouse and ensured timely delivery of stock to the port
Maintained all incoming and outgoing Sales & Stock reports, Petty Cash & Bank transactions
Ensured reconciliation of Debtors/Creditors/Bank Accounts and managed all Accounts activities upto Finalization
Received all cheques/cash from debtors/branches, wrote cheques for creditors and entered them into the system
Maintaining outstanding reports of Debtors/Creditors & followed up Debtors/Branches for outstanding payments
Maintained and reconciled the Bank Book, entered Petty Cash expenses and Purchases in the books on a daily basis and prepared staff salary on a monthly basis
Preparing consolidated stock report for all branches
Essayed a key role in the implementation of new Accounting & Operational software developed by Tata Consultancy Services (TCS)
Identified requirements of the Company including various reports and Management Information System (MIS) and coordinated the development of the same
Liaised with the Programmers for setting up back end programming for Purchase, Quotation, Sales and Tenders modules, with the “Enterprise Biz” Program Developer hired by TCS
Trained other members on operations of the system and ensured generation of MIS reports for management
Liaised and followed up with Management / TCS team for installation of software across all branches
Logistics Coordinator cum Accounts
Storekeeper/Accounts Assistant
Showroom In-charge/Accounts Assistant
Commercial Apprenticeship